64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who check out client reviews, concur that it increases their purchasing confidence.

Businesses use the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Use An Organisation

This stat is one of many that highlight the importance of online ratings. Now that news of client complete satisfaction travels this fast, keeping your clients delighted is more important than ever.

57 percent of consumers have actually looked for companies with more than four stars in 2018, which is up from 48% in 2017.

Moreover, 11 percent looked only for services with a best five star score.

Source: Brightlocal

49 Percent Of Consumers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, however they consider their number and recency as well.

The share of consumers, who focus on the variety of reviews is currently at 46 percent.

Source: Brightlocal

73% Of Customers Think Customer Reviews Are More Vital Than Star And Number Scores

Online review stats make it clear individuals aren't satisfied with ratings alone.

Customer reviews make the stats appear more genuine which is what the prospective clients are looking for. Practically a 3rd of consumers state written reviews are the only feature that makes them think the websites' reviews are beneficial and pertinent.

Source: Fan and Fuel

Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is presently the most popular social network which can likewise influence our purchasing decisions.

According to social reviews stats, Facebook affects the majority of users' purchase choices.

If it has favorable reviews, Facebook reviews stats reveal that 4 out of five users are more likely to trust a local business.

Source: RevLocal

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of USA Clients

24% of US consumers consider reviews as 'very influential'.

To illustrate the significance of online reviews and scores, did you understand that 81% of consumers will pay more for an item with reviews and those same customers are also willing to accept slower shipping times for such items.

Source: Turntonetworks

Customer Reviews On Products Are Trusted Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples viewpoints before they ever trust what the maker states. The reason, producers' descriptions are basically advertisements.

Source: Martech Zone

The Typical Review Word Count Has Gotten 65% Much Shorter Since 2010

These days reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is proportionate to that of tweet on twitter.

Source: Review Trackers

89% Of Clients Read A Companies Replies To Reviews

Not only do the majority of individuals check out the review replies, 30% of them highly value them. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

Only 6% Of Customers Do Not Rely On Customer Reviews At All

According to customer review stats, a whopping 19 percent of consumers always rely on online reviews and never a make a purchase without reading reviews initially.

Source: Statista

61 Percent Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars

Overall 2 out of 3 businesses have excellent and awesome ratings. Only 5% of businesses have a score below 3 stars.

Source: Brightlocal

Software Application Reviews Impact Over 98% Of All Buyers

18 percent of software buyers consider reviews to be an essential factor in the purchase process. Software application reviews have no effect whatsoever on only 2 percent of customers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

67% Of Customers Report Reviews Are A "Very Crucial" Factor When Selecting A Service Provider

When clients have to choose a service provider, reviews have a huge effect on their decision.

Source: DemandGenReport

70 Percent Of Customers Prefer To Learn About A Business Via Reviews And Posts, Instead Of Ads

Ads are all well and good, however it deserves trying a different approach as well. Reviews are without a doubt the best way to discover the truth about a product or service.

Source: Statuslabs

89% Of Consumers Like To Read Reviews Using Their Mobile Phones

Be it by means of an app or a mobile internet browser, most people prefer to read reviews on their mobile phones.

Source: Statista

52% Of Consumers Trust A Product More If It Has Negative Reviews As Well

We already discussed the positive and negative reviews and their impact on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. Consumers anticipate to see some unfavorable reviews.

Source: Capterra

88% Of Executives Consider Reputation Risk As A Leading Business Problem

Reputation management statistics indicate a company's reputation does not affect simply the consumers. Prospective employees likewise take a look at scores and take a look at reviews.

Source: Deloitte

Clients Might Spend 31% More With A Business That Has Fantastic Reviews

Focus on this fact. The better other users describe your product and services, the more money you can charge and consumer review statistics show us precisely just how much more.

Source: Martech Zone