64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who read customer reviews, concur that it increases their buying confidence.

Businesses utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Reviews Published On Twitter Can Help Improve Revenues By 6.46 Percent

Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More

We already discussed the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are fake. Consumers expect to see some unfavorable reviews.

Source: Capterra

49 Percent Of Customers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Buying Decision

Consumers value not only the quality or nature of the reviews, but they consider their number and recency too.

The share of clients, who take notice of the variety of reviews is currently at 46 percent.

Source: Brightlocal

30% Of Customers Feel Positive About A Business Which Answers Online Reviews

Corresponding with your customers develops trust. Even something easy like reacting to their comments and reviews can make them feel valued.

As you might anticipate, clients who feel this way are more willing to spend more cash with a business.

Source: Statuslabs

More Than Half Of Consumers Will Not Utilize A Service If It Has Less Than A 4 Star Score

This stat is one of many that highlight the significance of online rankings. Now that news of consumer fulfillment travels this fast, keeping your customers pleased is more vital than ever.

57% of customers have actually looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

11% looked just for organizations with an ideal five star rating.

Source: Brightlocal

77% Of Consumers Would Undoubtedly Post A Review If They Were Asked

More than a 35% would submit a review to educate others about their customer experience and 24% would rather direct their review to the company itself.

Over a 26% would want to post a review to help other people with their choice making process.

Source: Podium

89% Of Customers Review A Companies Reactions To Reviews

Not only do most customers read the review replies, 30% of them highly value them. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

73 Percent Of Customers Believe Consumer Reviews Are More Vital Than Star And Number Scores

Online review stats make it clear people aren't pleased with ratings alone.

Written reviews make the stats appear more authentic which is what the prospective clients are searching for. Practically a 3rd of customers state composed reviews are the only feature that makes them believe the sites' reviews are beneficial and appropriate.

Source: Fan and Fuel

People Reading Reviews On A Mobile Device Are 127 Percent More Likely To Buy Than Desktop Users

Mobile users prefer to get things done quicker. Purchasing choices are made rapidly.

Online reviews are obviously convincing, yet online marketers haven't always come to appreciate the power of them.

Source: Martech Zone

82% Of Customers Visit Review Sites Due To The Fact That They Want To Buy An Item Or A Service And Want To Get The Truth About The Businesses Services And Products.

Users come since they have actually already formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit.

Source: RevLocal

83% Of All Young Consumers Were Asked To Give A Review Recently

Of those invited, 80% of clients did post a review. Overall, businesses have asked 66% of all consumers to give a review on their business.

Source: Brightlocal

98% Of Yelp's Website Visitors Bought From A Business They Discovered On The Website

Generally, 142 million customers check out Yelp monthly. If you haven't claimed your totally free Yelp business page, this is as excellent a time as any.

Source: RevLocal

95% Of Travelers Read Online Reviews Prior To Reserving Travel Related Services

Leisure and business tourists alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You