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More Than Half Of Consumers Aged 25-34 Posted Reviews
According to Statista, the more youthful generations are reportedly the more vocal ones.
Source: Statista
Only 44% Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of companies actually utilize them.
Although we now know why customer reviews are so effective, a lot of businesses apparently do not.
Source: LsaInsider
86 Percent Of Consumers Would Think About Composing A Review For A Business
Your clients are your most important resource, and it's not only because of the money they invest at your business. If you provide a great experience, they will want to share it.
Source: Brightlocal
Negative Reviews Can Improve Conversion By Up To 85 Percent
It sounds insane, but negative reviews can be a positive factor for users to spend more time on your site. According to online review data, people devote more than 5 times as long on a website when they read negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.
Source: Reevoo
If They Were Asked, 77% Of Clients Would Likely Submit A Review
More than a 35% would do it to educate others about their consumer experience and 24% would probably direct their review to the business itself.
Over a 26% would want to submit a review to assist other people with their decision making process.
Source: Podium
More Than Four Negative Reviews About A Company Or Service Might Reduce Sales By 70 Percent
One negative review suffices for 35% of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent less sales.
Of course, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Favorable Reviews Motivate 68 Percent Of Customers To Choose Local Businesses
Since the large bulk of consumers check out reviews, you'd want yours to be appealing to brand-new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
A Lot Of Best-selling Products Have An Average Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star ratings.
According to consumer rating stats, conversion rates start to decrease as ratings rise above 4.7.
Source: Spiegel Research Center
A One Star Increase In Ranking Can Lead To A 5% To 9% Boost In Business Earnings
Businesses that treat consumers honorably usually flourish, review sites help make sure of that.
Source: Statuslabs
Online Item Reviews About A Product Can Increase Its Conversion Rate By More Than 270 Percent
User review statistics reveal the purchase possibility for an item with five reviews is 270% higher than the very same item without reviews.
Source: Spiegel Research Center
A Lone Business Review Can Raise Its Conversions By 10 Percent
Online review statistics show user-generated material can do miracles in terms of conversions.
A single review can have a substantial influence on your business.
A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can offer an astonishing 44% boost.
Source: RevLocal
Clients Reading Reviews On A Mobile Device Are 127 Percent More Likely To Buy Than Desktop Users
Mobile users choose to get things done quicker. Buying decisions are made quickly.
Online reviews are clearly persuasive, yet marketers have not always come to value the power of them.
Source: Martech Zone
61% Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars
Typically two-thirds of businesses have good and awesome ratings. Only 5% of companies have a rating below three stars.
Source: Brightlocal