Favorable Reviews Encourage 68 Percent Of Customers To Choose Local Businesses

Considering that the large bulk of consumers read reviews, you'd want yours to be appealing to new clients? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

71% Of Millennials Browse Customer Reviews Of Expert Services

Over half of all individuals in need of a professional service rely on online reviews.

According to online reviews statistics, 59% used online reviews to choose an attorney or a physician.

Younger people (age 18-35) are much more likely to employ a professional based on online reviews. Just 19% of millennials will consider hiring a lawyer without any.

Source: Thomson Reuters

72% Of Customers Won't Take Action Unless They Read Some Reviews

No matter how enticing your marketing is, you still need client reviews. There's no way around it. Clients are still ready to hear you out, however they trust other people more.

Source: My Testimonial Engine

If A Business Handles Issues Rapidly And Effectively, 95% Of Unsatisfied Clients Will Go Back To A Business

Customers do not expect you to be perfect. When things go wrong, they do expect you to deal with things. If there is nothing else a business can do to resolve a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Visitors Checking Out Reviews On A Mobile Device Are 127 Percent Most Likely To Buy Than Desktop Users

Mobile users choose to get things done much faster. Purchasing decisions are made quickly.

Online reviews are obviously persuasive, yet marketers have not necessarily come to value the power of them.

Source: Martech Zone

One-half Of All Millennial's "Always" Read Online Reviews For Businesses

More youthful people know the worth of being informed. User-generated material has an indisputable impact on customers.

If businesses stop to consider the power of customer reviews over millennials, they will realize what they've been missing out on. Older individuals are different though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

86% Of Consumers Would Think About Writing A Review For A Business

Your clients are your most important resource, and it's not only because of the cash they invest at your business. They will be willing to share it if you provide them an excellent experience.

Source: Brightlocal

Many Best Selling Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to consumer rating stats, conversion rates begin to reduce as scores rise above 4.7.

Source: Spiegel Research Center

30% Of Consumers Feel Positive About A Company Which Answers Online Reviews

Keeping in touch with your customers establishes trust. Even something as simple as reacting to their comments and reviews can make them feel valued.

As you might expect, clients who feel this way are ready to spend more money with a company.

Source: Statuslabs

Only 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are free, a remarkably low number of businesses actually utilize them.

Although we now know why client reviews are so effective, most businesses apparently don't.

Source: LsaInsider

73 Percent Of Consumers Think Consumer Reviews Are More Vital Than Star And Number Scores

Online review data make it clear people aren't satisfied with scores alone.

Consumer reviews make the statistics appear more authentic which is what the potential customers are looking for. Practically a third of customers state composed reviews are the only function that makes them believe the sites' reviews are relevant and useful.

Source: Fan and Fuel

90 Percent Of Consumers Require Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about first impressions, right?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

Think about asking your visitors to write one if you do not have reviews on your site.

Source: Martech Zone

83% Of All Young Consumers Were Asked To Post A Review Recently

Of those invited, 80% of customers did submit a review. Overall, businesses have actually asked 66% of all customers to submit a review on their company.

Source: Brightlocal

Consumers Could Spend 31 Percent More With A Business That Has Excellent Reviews

Take note of this statistic. The more detailed other users explain your product or service, the more cash you can charge and consumer review stats show us exactly how much more.

Source: Martech Zone

61% Of Local Businesses Have An Average Rating Of 4 To 5 Stars

Typically two-thirds of businesses have excellent and outstanding ratings. Just 5% of companies have a rating listed below 3 stars.

Source: Brightlocal

Reviews Shared On Twitter Can Help Boost Online Sales By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo