86% Of Customers Would Consider Composing A Review For A Business

Your clients are your most valuable resource, and it's not just because of the money they invest at your business. If you give them a good experience, they will be willing to share it.

Source: Brightlocal

If A Business Makes An Effort To Fix Problems Rapidly And Efficiently, 95% Of Disappointed Clients Will Return To A Business

Customers don't anticipate you to be perfect. They do expect you to take care of things when they go wrong. If there's absolutely nothing else a company can do to resolve a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

United States Shoppers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews

When people check out reviews, they concentrate on different aspects of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of US consumers.

Source: Statista

95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services

Leisure and business travelers alike read reviews to form a viewpoint. Business tourists check out approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they check out reviews 'constantly' or 'very frequently'.

Source: Trust You

53 Percent Of Americans Consider Item Reviews And Ratings As The Most Important Part Of Online Shopping.

Today's shoppers are wary and want the very best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the buying decision.

Source: Statista

30% Of Clients Feel Favorable To A Company Which Answers Online Reviews

Communicating with your clients builds their trust. Even something easy like reacting to their remarks and reviews can make them feel appreciated.

As you might anticipate, customers who feel this way are happy to invest more cash with a company.

Source: Statuslabs

64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who read consumer reviews, concur that it increases their purchasing confidence.

Organizations utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

67% Of Customers Report Reviews Are A "Very Important" Factor When Picking A Service Provider

Reviews have an enormous impact on their decision when consumers have to pick a service provider.

Source: DemandGenReport

15 Percent Of Clients Do Not Trust Businesses Without Any Online Reviews

No trust suggests no interactions. 15% of possible customers will not even consider working with a company they can't find viewpoints about.

Source: Statuslabs

74% Of Local Businesses Have At Least One Google Review

A single review is far from sufficient to enhance your site's SERP ranking.

Looking at online scores data, we found out that a company requires to have an average of 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

Just 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of companies really make use of them.

Although we now understand why customer reviews are so powerful, a lot of businesses obviously do not.

Source: LsaInsider

63.6 Percent Of Customers Go To Google To Check For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.

When it comes to trust, these online review stats show the basic popularity of a website can just go so far.

Source: Review Trackers

70 Percent Of Customers Need To Read A Minimum Of 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. Many people check out much more reviews to get a better idea of how the business is actually doing. Don't depend on that statistic alone.

Source: Brightlocal

Google Accounts For 57.5 Percent Of All Reviews Across The World

Google is the clear winner as far as distribution goes, but they are not the only ones in the game.

Here's the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

The Typical Review Length Has Actually Become 65% Much Shorter Since 2010

Presently reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of tweet from twitter.

Source: Review Trackers

71% Of Millennials Search Customer Reviews Of Professional Services

Majority of all people in need of an expert service turn to online reviews.

According to online reviews data, 59% used online reviews to select a physician or a lawyer.

Younger people (age 18-35) are even more inclined to hire an expert based on online reviews. Just 19% of millennials will think about working with a legal representative without any.

Source: Thomson Reuters