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Over Half Of Consumers Aged 25-34 Wrote Reviews
According to Statista, the younger generations are surprisingly the more vocal ones.
Source: Statista
30% Of Clients Feel Favorable To A Company Which Responds To Online Reviews
Keeping in touch with your customers establishes trust. Even something like reacting to their remarks and reviews can make them feel valued.
As you may expect, customers who feel this way are more willing to spend more cash with a business.
Source: Statuslabs
More Than Four Negative Reviews About A Business Or Service May Reduce Sales By 70 Percent
One negative review suffices for 35 percent of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent less sales.
Naturally, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
63.6 Percent Of Consumers Check Out Google To Check For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.
These online review statistics reveal the basic popularity of a site can just go so far when it comes to trust.
Source: Review Trackers
Many Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they've gone to a supplier. Online review trends show people prefer to comment if they had a positive experience, rather than a average or negative one.
Source: Brightlocal
Customer Reviews On Products Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples viewpoints before they ever trust what the maker says. The reason, makers' descriptions are generally advertisements.
Source: Martech Zone
70% Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business
4 reviews may be too few. The majority of people check out much more reviews to get a clear view of how the business is in fact doing. Do not depend on that figure alone.
Source: Brightlocal
Online Item Reviews About An Item Can Raise Its Conversion Rate By More Than 270 Percent
User review stats reveal the purchase probability for a product with five reviews is 270% higher than the very same product without reviews.
Source: Spiegel Research Center
90 Percent Of Users Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals say about first impressions?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
If you do not have reviews on your website, think about asking your visitors to write one.
Source: Martech Zone
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses doubt the integrity of online reviews. Nonetheless, they recognize the enormous impact user ratings have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.
Source: Career Arc
83 Percent Of Consumers Do Not Trust Advertising
The standard channels to reach customers aren't as prominent as they used to be. Most users who no longer trust ads select to focus on customers' recommendations online.
Source: Statuslabs