71% Of Millennials Search Customer Reviews Of Professional Services

Over half of all people in need of an expert service rely on online reviews.

According to online reviews statistics, 59% used online reviews to choose a doctor or an attorney.

Young people (age 18-35) are much more likely to employ an expert based upon online reviews. Just 19% of millennials will think about working with a lawyer without any.

Source: Thomson Reuters

90 Percent Of Individuals Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what individuals state about first impressions?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

Think about asking your visitors to compose one if you don't have reviews on your site.

Source: Martech Zone

53% Of Consumers Expect Companies To Answer Back Within A Week To Unfavorable Reviews

Online review stats clarify that 63% of client reviews remain without a reaction. That's too bad, since those companies are losing consumers that way.

Source: Review Trackers

If They Were Asked, 77% Of Consumers Would Likely Post A Review

More than a 35% would post a review to notify others about their client experience and 24% would undoubtedly direct their review to the business itself.

Over a 26% would want to submit a review to assist other individuals with their decision making process.

Source: Podium

73% Of Consumers Believe Consumer Reviews Are More Important Than Star And Number Ratings

Online review statistics make it clear individuals aren't pleased with scores alone.

Client reviews make the statistics appear more authentic which is what the potential clients are searching for. Practically a 3rd of customers say composed reviews are the only function that makes them think the websites' reviews are helpful and pertinent.

Source: Fan and Fuel

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Services

Leisure and business tourists alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

More Than 4 Negative Reviews About A Company Or Service Might Decrease Sales By 70%

One negative review suffices for 35 percent of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent less sales.

Obviously, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

72% Of Customers Will Not Take Action Unless They Read Some Reviews

No matter how tempting your marketing is, you still require consumer reviews. There's no other way around it. Clients are still ready to hear you out, however they trust other people more.

Source: My Testimonial Engine

89% Of Clients Choose To Read Reviews Using Their Cell Phones

Be it via an app or a mobile web browser, customers choose to read reviews on their mobile devices.

Source: Statista

91% Of Millennials Rely On Online Reviews As Much As Friends And Family

Online review statistics place customers' reviews as the most credible source of recommendations. Online reviews usually carry the same weight as suggestions from loved ones.

Source: Brightlocal

52% Of Customers Trust A Product More If It Has Unfavorable Reviews Too

We already discussed the positive and negative reviews and their result on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are phony. People expect to see some unfavorable reviews.

Source: Capterra

If A Business Deals With Issues Quickly And Effectively, 95% Of Dissatisfied Clients Will Return To A Company

Customers don't anticipate you to be perfect. When things go wrong, they do expect you to take care of things. If there's nothing else a company can do to deal with a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is presently the most popular social network which can likewise affect our purchasing preferences.

According to social media reviews statistics, Facebook affects the majority of users' purchase choices.

If it has favorable reviews, Facebook reviews stats expose that 4 out of five users are more likely to rely on a local business.

Source: RevLocal

Many Popular Products Have A Typical Rating Of 4.2 To 4.7

You can't make everyone pleased, which is why perfect 5 star rankings are suspicious. Someone always has a little a gripe. That's why it is abnormal to get perfect 5 star ratings. In some cases a lower ranking actually helps your overall rating.

According to consumer rating stats, conversion rates start to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

When Buying Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Influential Aspect

Data reveal that reviews were more effective than TV ads at 37%, social media at 23% and display ads at 49%.

Source: Statista