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The Majority Of Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they have visited a vendor. Online review trends reveal individuals prefer to comment if they had a favorable experience, instead of a average or unfavorable one.
Source: Brightlocal
A One Star Boost In Score Can Cause A 5% To 9% Increase In Business Earnings
Businesses that treat consumers fairly typically prosper, review sites help make certain of that.
Source: Statuslabs
Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is presently the most popular social media which can also influence our purchasing preferences.
According to social reviews statistics, Facebook impacts over half of users' purchase choices.
Facebook reviews statistics expose that 4 out of 5 users are more likely to trust a local business if it has positive reviews.
Source: RevLocal
83% Of All Younger Buyers Were Asked To Submit A Review Recently
Of those asked, 80% of clients did post a review. Overall, companies have asked 66% of all clients to give a review on their business.
Source: Brightlocal
Just 44 Percent Of Local Companies Have Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't making the most of their listing.
While business listings on the significant review platforms are totally free, a surprisingly low number of companies really utilize them.
Although we now know why customer reviews are so effective, a lot of businesses apparently don't.
Source: LsaInsider
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
30% Of Clients Feel Positive About A Company Which Reacts To Online Reviews
Corresponding with your customers establishes trust. Even something as basic as responding to their comments and reviews can make them feel appreciated.
As you might anticipate, clients who feel this way are more willing to invest more money with a company.
Source: Statuslabs
Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to purchase a new vehicle and there are numerous models which fit your requirements. How do you select the best one for you? Well, you read online reviews.
With the help of other customers, you quickly select a model that works for you. That's how favorable reviews transform consumers into customers.
Source: Consumer Affairs
64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30% of customers who check out customer reviews, agree that it increases their purchasing confidence.
Businesses utilize the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
More Than 4 Negative Reviews About A Business Or Product May Reduce Sales By 70 Percent
One negative review is enough for 35% of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59% fewer sales.
Obviously, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
72% Of Customers Will Not Take Action Before They Check Out Some Reviews
Irrespective of how tempting your marketing is, you still require client reviews. There's no skirting around it. Customers are still ready to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
American Buyers View "Product Performance" To Be The Most Helpful Info In Product Reviews
They focus on various aspects of the shopping experience when people read reviews. However according to online review stats, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of US consumers.
Source: Statista
Reviews Posted On Twitter Can Boost Online Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
91 Percent Of Millennials Trust In Online Reviews As Much As Family And Friends
Online review statistics put customers' reviews as the most credible source of recommendations. Online reviews usually carry the exact same weight as suggestions from family and friends.
Source: Brightlocal
60 Percent Of Customers Seek Advice From Blog And Social Media Reviews On Their Mobile Phones Before Shopping
In-store shopping is affected considerably by blogs and reviews on social media. With males being two times as likely to be influenced than ladies.
Reviews and score stats show individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
Positive Reviews Encourage 68 Percent Of Consumers To Use Local Businesses
Because the vast majority of consumers read reviews, you would want yours to be appealing to new clients? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
61% Of Local Businesses Have An Average Score Of 4 To 5 Stars
Generally 2 out of 3 companies have good and outstanding scores. Only 5% of businesses have a score listed below three stars.
Source: Brightlocal