86% Of Consumers Would Think About Composing A Review For A Business

Your consumers are your most important resource, and it's not only because of the money they invest at your business. If you give them an excellent experience, they will be willing to share it.

Source: Brightlocal

Google Accounts For 57.5% Of All Reviews Globally

Google is in the lead here, followed by Facebook as a distant second.

These are the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

95% Of Travelers Read Online Reviews Prior To Reserving Travel Related Services

Leisure and business tourists alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

The Majority Of Best-selling Items Have A Typical Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to client rating stats, conversion rates start to reduce as scores rise above 4.7.

Source: Spiegel Research Center

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

73 Percent Of Customers Believe Written Reviews Are More Important Than Star And Number Ratings

Online review data make it clear people aren't satisfied with scores alone.

Written reviews make the statistics appear more authentic which is what the potential consumers are trying to find. Practically a 3rd of customers state written reviews are the only feature that makes them think the websites' reviews are pertinent and beneficial.

Source: Fan and Fuel

91 Percent Of Millennials Trust In Online Reviews As Much As Family And Friends

Online review stats position consumers' reviews as the most credible source of suggestions. Online reviews typically carry the exact same weight as advice from family and friends.

Source: Brightlocal

If They Were Asked, 77% Of Clients Would Certainly Post A Review

More than a 35% would do it to notify others about their client experience and 24% would likely direct their review to the company itself.

Over a 26% would be willing to give a review to assist other individuals with their choice making process.

Source: Podium

71% Of Millennials Search Customer Reviews Of Expert Services

Over half of all individuals in need of a professional service turn to online reviews.

According to online reviews data, 59% used online reviews to select an attorney or a medical professional.

Younger people (age 18-35) are a lot more likely to work with a professional based upon online reviews. Just 19% of millennials will consider working with a lawyer without any.

Source: Thomson Reuters

77% Of Clients Do Not Rely On Reviews That Are Older Than 3 Months

Customers don't care how excellent your product or service was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.

It is for this reason that businesses ought to be continuously requesting reviews.

Source: Statuslabs

Fifty Percent Of All Of The Millennial's "Always" Read Online Reviews For Companies

More youthful people know the worth of being informed. User-generated material has an unassailable impact on customers.

If businesses think of the power of consumer reviews over millennials, they will recognize what they've been missing out on. Older individuals are different though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions

Facebook is presently the most popular social media which can also affect our purchasing preferences.

According to social media reviews stats, Facebook impacts over half of users' purchase choices.

If it has favorable reviews, Facebook reviews statistics reveal that 4 out of five users are most likely to trust a local business.

Source: RevLocal

If A Business Makes An Effort To Resolve Issues Quickly And Efficiently, 95% Of Unsatisfied Clients Will Go Back To A Business

Customers do not expect you to be perfect. When things go wrong, they do anticipate you to deal with things. If there is nothing else a company can do to fix a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust An Item More

We already discussed the negative and positive reviews and their impact on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are fake. Customers expect to see some unfavorable reviews.

Source: Capterra

61% Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars

Generally two thirds of businesses have great and exceptional rankings. Only 5% of companies have a rating listed below 3 stars.

Source: Brightlocal