71% Of Millennials Browse Customer Reviews Of Professional Services

Majority of all individuals in need of a professional service rely on online reviews.

According to online reviews stats, 59% used online reviews to choose a physician or a legal representative.

Younger people (age 18-35) are a lot more inclined to employ a professional based on online reviews. Only 19% of millennials will think about working with a lawyer without any.

Source: Thomson Reuters

Due To The Fact That They Desire To Purchase A Service Or A Product And Want To Get The Truth About The Businesses Items And Services, 82% Of Customers Check Out Review Sites.

Review websites are locations that customers go to get the facts about a product, service or business . Users come due to the fact that they have currently formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

60% Of Consumers Refer To Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping

In-store shopping is affected significantly by blogs and reviews on social networks. With males being twice as likely to be affected than ladies.

Reviews and score data reveal people value the opinion of peers more than any other material.

Source: Collective Bias

Reviews Published On Twitter Can Improve Revenues By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

95% Of Disappointed Customers Will Return To A Business If A Company Deals With Problems Rapidly And Efficiently

Consumers don't expect you to be perfect. When things go wrong, they do anticipate you to fix things. If there's absolutely nothing else a business can do to deal with a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

98% Of Yelp's Website Visitors Bought From A Business They Found On The Site

Typically, 142 million customers go to Yelp monthly. This is as great a time as any if you have not declared your complimentary Yelp business page.

Source: RevLocal

Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you wish to purchase a brand-new car and there are a number of models which fit your criteria. How do you choose the best one for you? Well, you read reviews.

With the help of other people, you quickly choose a model that works for you. That's how positive reviews transform consumers into consumers.

Source: Consumer Affairs

Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses

Younger people know the worth of being informed. User-generated material has an indisputable impact on customers.

If businesses stop to consider the power of client reviews over millennials, they will recognize what they've been losing out on. Older individuals are various though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

A Lone Business Review Can Raise Its Conversions By 10%

Online review statistics show user-generated material can do wonders in terms of conversions.

A single review can have an enormous influence on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can offer a mind-blowing 44% boost.

Source: RevLocal

30% Of Clients Feel Comfortable With A Business Which Answers Online Reviews

Keeping in touch with your consumers develops trust. Even something as basic as responding to their comments and reviews can make them feel appreciated.

As you may anticipate, clients who feel this way are happy to spend more cash with a company.

Source: Statuslabs

More Than Four Negative Reviews About A Business Or Service May Decrease Sales By 70 Percent

One negative review is enough for 35 percent of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59% less sales.

Obviously, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

15% Of Consumers Do Not Trust Businesses With No Online Reviews

No trust implies no interactions. 15% of prospective customers won't even think about working with a business they can't find opinions about.

Source: Statuslabs

Just 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses actually use them.

Although we now understand why customer reviews are so powerful, the majority of businesses obviously do not.

Source: LsaInsider

A One Star Boost In Score Can Result In A 5% To 9% Increase In Business Profits

Businesses that treat customers fairly typically flourish, review sites help make sure of that.

Source: Statuslabs

83% Of All Young Buyers Were Invited To Post A Review Recently

Of those invited, 80% of clients did leave a review. Overall, businesses have asked 66% of all clients to give a review on their business.

Source: Brightlocal

Customers Might Spend 31 Percent More With A Business That Has Excellent Reviews

Focus on this fact. The more detailed other users explain your service or product, the more money you can charge and customer review stats reveal to us exactly just how much more.

Source: Martech Zone

Software Application Reviews Impact Over 98% Of All Buyers

18 percent of software application purchasers consider reviews to be an important factor in the purchase process. Software application reviews have no impact whatsoever on just 2% of consumers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra