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73% Of Customers Think Consumer Reviews Are More Important Than Star And Number Ratings
Online review statistics make it clear individuals aren't satisfied with ratings alone.
Client reviews make the statistics appear more authentic which is what the prospective consumers are trying to find. Practically a 3rd of customers state composed reviews are the only function that makes them believe the websites' reviews are appropriate and helpful.
Source: Fan and Fuel
A Single Business Review Can Raise Its Conversions By 10 Percent
Online review statistics show user-generated material can do wonders in terms of conversions.
A single review can have a substantial influence on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can offer a mind-blowing 44 percent increase.
Source: RevLocal
Consumer Reviews On Items Are Trusted Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples viewpoints before they ever trust what the maker states. The reason, producers' descriptions are basically ads.
Source: Martech Zone
60% Of Customers Consult Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping
In-store shopping is influenced significantly by blogs and reviews on social networks. With males being two times as likely to be influenced than ladies.
Reviews and rating statistics reveal people value the viewpoint of peers more than any other material.
Source: Collective Bias
Reviews Posted On Twitter Can Boost Sales By 6.46%
Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
Only 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56% of your competitors that aren't benefiting from their listing.
While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses really use them.
Although we now know why consumer reviews are so powerful, a lot of businesses apparently do not.
Source: LsaInsider
Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you wish to buy a new car and there are several models which fit your criteria. How do you choose the very best one for you? Well, you read reviews.
With the help of other customers, you manage to decide on one that works for you. That's how positive reviews transform customers into clients.
Source: Consumer Affairs
Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions
Facebook is presently the most popular social media which can also influence our buying decisions.
According to social media reviews data, Facebook impacts the majority of users' purchase choices.
If it has favorable reviews, Facebook reviews stats reveal that four out of 5 users are more likely to rely on a local business.
Source: RevLocal
88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices
Stats reveal that reviews were more helpful than TV ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
98% Of Yelp's Website Visitors Purchased From A Business They Found On The Website
Usually, 142 million consumers go to Yelp on a monthly basis. This is as excellent a time as any if you have not claimed your free Yelp business page.
Source: RevLocal
83% Of Consumers Do Not Trust Advertising
The standard channels to reach customers aren't as prominent as they used to be. The majority of users who no longer trust ads choose to pay attention to clients' recommendations online.
Source: Statuslabs
If A Business Handles Problems Quickly And Efficiently, 95% Of Unsatisfied Consumers Will Return To A Company
Clients do not expect you to be perfect. When things go wrong, they do expect you to resolve things. If there is absolutely nothing else a company can do to solve a problem, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization
The star ranking is the first thing customers see. Still, users focus on other aspects also, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of United States customers.
Source: Statista
A Lot Of Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have visited a vendor. Online review trends show individuals choose to comment if they had a favorable experience, rather than a mediocre or negative one.
Source: Brightlocal
Favorable Reviews Motivate 68% Of Consumers To Use Local Businesses
Given that the huge bulk of customers check out reviews, you'd want yours to be appealing to new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
67% Of Consumers Say Reviews Are A "Very Important" Factor When Selecting A Solution Provider
Reviews have an enormous impact on their decision when clients have to choose a solution provider.
Source: DemandGenReport
89% Of Clients Browse A Companies Replies To Reviews
Not only do a lot of shoppers read the review replies, 30% of them value them highly. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
The Majority Of Customers Aged 25-34 Posted Reviews
According to Statista, the younger generations are apparently the more vocal ones.
Source: Statista