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77% Of Consumers Would Certainly Give A Review If They Were Asked
More than a 35% would do it to advise others about their customer encounter and 24% would definitely direct their review to the business itself.
Over a 26% would be willing to give a review to help other individuals with their choice making process.
Source: Podium
US Buyers View "Product Performance" To Be The Most Useful Info In Product Reviews
They focus on various aspects of the shopping experience when individuals read reviews. But according to online review statistics, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of USA customers.
Source: Statista
91% Of Millennials Trust Online Reviews As Much As Friends And Family
Online review stats position clients' reviews as the most trustworthy source of recommendations. Online reviews generally carry the very same weight as guidance from loved ones.
Source: Brightlocal
Favorable Reviews Motivate 68 Percent Of Consumers To Choose Local Businesses
Given that the huge bulk of consumers check out reviews, you'd want yours to be enticing to new consumers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack
Review signals (amount, variety, and so on) represent 15.44% of Google's algorithm for local ranking.
Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
15% Of People Do Not Trust Businesses Without Online Reviews
No trust suggests no interactions. 15 percent of prospective consumers won't even think about working with a company they can't find opinions about.
Source: Statuslabs
74 Percent Of Local Companies Have At A Minimum, One Google Review
One review is far from sufficient to improve your site's SERP ranking.
Taking a look at online scores data, we found out that a business needs to have at least 40 reviews before clients "Award" it with a star.
Source: Brightlocal
89% Of Customers Prefer To Read Reviews On Their Smartphones
Be it through an app or a mobile browser, people young and old choose to read reviews on their phones.
Source: Statista
88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices
Statistics reveal that reviews were more beneficial than Television ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
53 Percent Of Americans Consider Product Reviews And Scores As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's consumers are smart and desire the very best bang for their buck. It's no surprise that they consider reading reviews as a big part of the buying decision.
Source: Statista
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social media which can also affect our purchasing preferences.
According to social reviews data, Facebook affects the majority of users' purchase choices.
If it has favorable reviews, Facebook reviews statistics reveal that 4 out of five users are most likely to rely on a local business.
Source: RevLocal
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business
The star score is the first thing consumers see. Still, users pay attention to other aspects too, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of USA consumers.
Source: Statista
70% Of Consumers Prefer To Find Out About A Business Through Articles And Reviews, Rather Than Ads
Ads are all well and good, but it deserves trying a different approach as well. Reviews are by far the best way to discover the truth about a service or product.
Source: Statuslabs
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of American Consumers
24% of US consumers consider reviews as 'exceptionally influential'.
To highlight the significance of online reviews and scores, did you understand that 81% of customers will pay more for a product with reviews and those same customers are also happy to accept slower shipping times for such products.
Source: Turntonetworks
53% Of Consumers Expect Companies To Respond Within A Week To Negative Reviews
Online review stats prove that 63% of customer reviews stay without a reply. That's too bad, due to the fact that those companies are losing consumers that way.
Source: Review Trackers
The Majority Of Best-selling Products Have A Typical Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to consumer rating statistics, conversion rates start to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
72% Of Customers Won't Take Action Unless They Read Some Reviews
No matter how tempting your marketing is, you still need consumer reviews. There's no skirting around it. Clients are still going to hear you out, however they rely on other individuals more.
Source: My Testimonial Engine