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71% Of Millennials Browse Customer Reviews Of Expert Services
More than half of all people in need of a professional service turn to online reviews.
According to online reviews data, 59% used online reviews to select a physician or a legal representative.
Younger people (age 18-35) are even more likely to work with an expert based on online reviews. Only 19% of millennials will think about hiring a legal representative without any.
Source: Thomson Reuters
30% Of Clients Feel Comfortable With A Company Which Answers Online Reviews
Corresponding with your consumers builds their trust. Even something as basic as reacting to their reviews and remarks can make them feel appreciated.
As you may anticipate, clients who feel this way are happy to spend more cash with a business.
Source: Statuslabs
Software Reviews Influence Over 98% Of All Purchasers
18% of software application buyers consider reviews to be an important factor in the purchase process. Software application reviews have no effect whatsoever on only 2% of customers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
When Buying Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Prominent Aspect
Statistics reveal that reviews were more beneficial than Television advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
73% Of Customers Believe Customer Reviews Are More Crucial Than Star And Number Rankings
Online review data make it clear individuals aren't pleased with ratings alone.
Written reviews make the stats appear more authentic which is what the prospective clients are searching for. Almost a 3rd of consumers say composed reviews are the only function that makes them think the websites' reviews are useful and appropriate.
Source: Fan and Fuel
Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to buy a brand-new automobile and there are several models which fit your requirements. How do you pick the best one for you? Well, you read online reviews.
With the help of other customers, you quickly choose one that works for you. That's how favorable reviews transform customers into clients.
Source: Consumer Affairs
72% Of Clients Won't Take Action Before They Read Some Reviews
Regardless of how alluring your marketing is, you still need consumer reviews. There is no way around it. Clients are still going to hear you out, however they rely on other people more.
Source: My Testimonial Engine
90 Percent Of Individuals Require Less Than 10 Reviews To Form An Opinion About A Business
You know what people say about impressions, right?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
If you don't have reviews on your site, think about asking your visitors to write one.
Source: Martech Zone
Customers Could Invest 31 Percent More With A Business That Has Terrific Reviews
Take notice of this statistic. The more detailed other users describe your services or product, the more money you can charge and customer review statistics show us exactly just how much more.
Source: Martech Zone
98 Percent Of Yelp's Site Visitors Purchased From A Business They Discovered On The Site
Normally, 142 million consumers check out Yelp monthly. This is as good a time as any if you haven't claimed your free Yelp business page.
Source: RevLocal
74% Of Regional Businesses Have At Least One Google Review
One review is far from sufficient to improve your website's SERP ranking.
Taking a look at online scores stats, we found out that a business needs to have an average of 40 reviews before customers "Award" it with a star.
Source: Brightlocal
88% Of Executives Consider Reputation Risk As A Leading Business Issue
Reputation management stats indicate a business's reputation doesn't impact simply the consumers. Prospective team members also take a look at rankings and take a look at reviews.
Source: Deloitte