A One Star Boost In Rating Can Lead To A 5% To 9% Boost In Business Revenue

Businesses that treat customers honorably normally prosper, review websites help ensure of that.

Source: Statuslabs

Software Reviews Impact Over 98% Of All Purchasers

18 percent of software purchasers consider reviews to be a necessary factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2% of customers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

15 Percent Of Consumers Do Not Trust Businesses With No Online Reviews

No trust implies no interactions. 15% of potential clients will not even consider working with a business they can't discover opinions about.

Source: Statuslabs

89% Of Customers Read A Companies Feedback To Reviews

Not only do the majority of shoppers read the review replies, 30% of them value them highly. Almost 96% read the replies to their own reviews.

Source: Brightlocal

If They Were Asked, 77% Of Consumers Would Post A Review

More than a 35% would do it to educate others about their client encounter and 24% would undoubtedly direct their review to the business itself.

Over a 26% would be willing to submit a review to help other individuals with their decision making process.

Source: Podium

60% Of Consumers Consult Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is affected significantly by blogs and reviews on social networks. With males being twice as likely to be affected than women.

Reviews and score stats show people value the viewpoint of peers more than any other content.

Source: Collective Bias

77% Of Consumers Don't Rely On Reviews That Are Older Than 3 Months

Consumers don't care how good your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.

It is for this reason that businesses need to be constantly asking for reviews.

Source: Statuslabs

86 Percent Of Consumers Would Consider Writing A Review For A Business

Your consumers are your most important resource, and it's not only because of the money they invest at your business. They will be willing to share it if you offer them an excellent experience.

Source: Brightlocal

53% Of Customers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review statistics show that 63% of consumer reviews remain without a reply. That's too bad, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers

98 Percent Of Yelp's Browsers Purchased From A Business They Discovered On The Site

Typically, 142 million customers go to Yelp every month. This is as great a time as any if you have not claimed your totally free Yelp business page.

Source: RevLocal

Just 6 Percent Of Customers Don't Trust Consumer Reviews At All

According to consumer review data, a massive 19 percent of consumers constantly rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

49% Of Consumers Consider The Quantity Of Online Reviews As An Important Factor In Their Purchasing Decision

Customers value not only the quality or nature of the reviews, but they consider their number and recency too.

The share of consumers, who pay attention to the variety of reviews is currently at 46 percent.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business

The star score is the first thing customers see. Still, users take note of other elements as well, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of United States consumers.

Source: Statista

When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Prominent Aspect

Statistics reveal that reviews were more beneficial than TV ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

83% Of Customers Don't Rely On Advertising

The traditional channels to reach clients aren't as influential as they used to be. Many users who no longer trust advertisements pick to pay attention to clients' suggestions online.

Source: Statuslabs

83% Of All Young Clients Were Asked To Leave A Review Recently

Of those asked, 80% of clients did post a review. Overall, companies have actually asked 66% of all consumers to leave a review on their company.

Source: Brightlocal