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Over Half Of Shoppers Aged 25-34 Wrote Reviews
According to Statista, the more youthful generations are apparently the more vocal ones.
Source: Statista
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Consumer Reviews On Products Are Relied On Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals viewpoints before they ever trust what the manufacturer states. The reason, producers' descriptions are generally advertisements.
Source: Martech Zone
Just 44 Percent Of Local Companies Have Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't benefiting from their listing.
While business listings on the significant review platforms are complimentary, a surprisingly low number of companies really utilize them.
Although we now know why customer reviews are so effective, the majority of businesses apparently do not.
Source: LsaInsider
53% Of Customers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews
Online review stats show that 63% of consumer reviews go on without a response. That's regrettable, since those businesses are losing customers that way.
Source: Review Trackers
Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (quantity, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
86 Percent Of Consumers Would Think About Writing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the cash they spend at your business. If you provide an excellent experience, they will be willing to share it.
Source: Brightlocal
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of USA Clients
24% of US consumers consider reviews as 'extremely influential'.
To illustrate the importance of online reviews and scores, did you understand that 81% of customers will pay more for an item with reviews and those exact same consumers are also ready to accept slower shipping times for such items.
Source: Turntonetworks
The Average Review Length Has Actually Gotten 65% Shorter Since 2010
At this present time reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of a tweet.
Source: Review Trackers
74% Of Regional Companies Have At Least 1 Google Review
One review is far from sufficient to enhance your website's SERP ranking.
Taking a look at online scores stats, we learnt that a business needs to have at least 40 reviews before people "Award" it with a star.
Source: Brightlocal
30% Of Clients Feel Positive About A Company Which Answers Online Reviews
Corresponding with your consumers builds their trust. Even something as simple as reacting to their reviews and remarks can make them feel valued.
As you may anticipate, clients who feel this way are more willing to spend more cash with a business.
Source: Statuslabs
98% Of Yelp's Browsers Bought From A Business They Found On The Site
Usually, 142 million consumers go to Yelp monthly. This is as good a time as any if you have not claimed your totally free Yelp business page.
Source: RevLocal
89% Of Customers Like To Read Reviews On Their Smartphones
Be it through an app or a mobile web browser, people today choose to read reviews on their smart phones.
Source: Statista
73 Percent Of Consumers Think Client Reviews Are More Vital Than Star And Number Rankings
Online review statistics make it clear individuals aren't pleased with ratings alone.
Written reviews make the stats appear more authentic which is what the would-be consumers are looking for. Practically a 3rd of consumers state written reviews are the only feature that makes them believe the websites' reviews are relevant and beneficial.
Source: Fan and Fuel
72 Percent Of Customers Will Not Take Action Before They Read Some Reviews
Irrespective of how captivating your marketing is, you still require consumer reviews. There's no other way around it. Consumers are still happy to hear you out, however they rely on other individuals more.
Source: My Testimonial Engine
88% Of Executives Judge Reputation Risk As A Top Business Issue
Reputation management stats show a company's reputation does not impact just the clients. Prospective employees likewise take a look at ratings and read reviews.
Source: Deloitte
83% Of All Younger Customers Were Asked To Give A Review Recently
Of those invited, 80% of clients did give a review. Overall, companies have actually asked 66% of all customers to leave a review on their company.
Source: Brightlocal
49 Percent Of Customers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Buying Decision
Customers value not just the quality or nature of the reviews, but they consider their number and recency also.
The share of customers, who focus on the variety of reviews is currently at 46 percent.
Source: Brightlocal