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Just 6% Of Customers Don't Rely On Customer Reviews At All
According to client review data, a massive 19 percent of customers constantly rely on online reviews and never a make a purchase without reading reviews initially.
Source: Statista
90 Percent Of Users Need Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals say about very first impressions?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
Consider asking your visitors to write one if you don't have reviews on your site.
Source: Martech Zone
64% Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who check out customer reviews, concur that it increases their buying confidence.
Businesses use the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, makers' descriptions are basically ads.
Source: Martech Zone
77% Of Clients Do Not Trust Reviews That Are Older Than 3 Months
Clients don't care how great your product or service was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.
It is for this reason that businesses need to be continuously requesting reviews.
Source: Statuslabs
15% Of Users Do Not Trust Businesses Without Any Online Reviews
No trust suggests no interactions. 15 percent of possible customers will not even consider doing business with a company they can't discover opinions about.
Source: Statuslabs
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of USA Consumers
24% of US shoppers consider reviews as 'exceptionally influential'.
To illustrate the value of online reviews and scores, did you know that 81% of customers will pay more for a product with reviews and those exact same consumers are also going to accept slower shipping times for such products.
Source: Turntonetworks
70 Percent Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Most people read a lot more reviews to get an idea of how the business is actually doing. Do not depend upon that fact alone.
Source: Brightlocal
Because They Desire To Purchase A Product Or A Service And Desire To Get The Truth About The Businesses Items And Services, 82 Percent Of Customers Check Out Review Sites.
Users come because they have actually already formed a purchase decision. The bulk of them (89 percent) buy within a week of their visit.
Source: RevLocal
The Majority Of Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they have visited a vendor. Online review trends show people choose to comment if they had a positive experience, instead of a average or negative one.
Source: Brightlocal
73 Percent Of Consumers Think Client Reviews Are More Crucial Than Star And Number Scores
Online review stats make it clear individuals aren't satisfied with ratings alone.
Client reviews make the statistics appear more genuine which is what the potential clients are trying to find. Almost a 3rd of customers state composed reviews are the only function that makes them think the sites' reviews are helpful and relevant.
Source: Fan and Fuel
83% Of All Younger People Were Invited To Give A Review Recently
Of those invited, 80% of consumers did give a review. In general, companies have actually asked 66% of all clients to submit a review on their business.
Source: Brightlocal