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86 Percent Of Consumers Would Consider Writing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the money they spend at your business. They will be ready to share it if you provide them a good experience.
Source: Brightlocal
74% Of Regional Companies Have At Least One Google Review
A single review is far from sufficient to enhance your site's SERP ranking.
Looking at online ratings statistics, we learnt that a business needs to have an average of 40 reviews before clients "Award" it with a star.
Source: Brightlocal
77% Of Clients Would Most Likely Give A Review If They Were Asked
More than a 35% would do it to inform others about their client experience and 24% would rather direct their review to the company itself.
Over a 26% would want to give a review to assist other people with their decision making process.
Source: Podium
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Important Part Of Online Shopping.
Today's buyers are wary and desire the very best bang for their dollar. It's not surprising that that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
Reviews Shared On Twitter Can Increase Revenues By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
53% Of Consumers Expect Companies To Reply Within A Week To Negative Reviews
Online review stats prove that 63% of customer reviews stay without a reaction. That's regrettable, due to the fact that those businesses are losing customers that way.
Source: Review Trackers
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Business
The star ranking is the first thing consumers see. Still, users focus on other aspects also, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of US consumers.
Source: Statista
30% Of Customers Feel Comfortable With A Business Which Answers Online Reviews
Keeping in touch with your consumers develops trust. Even something as simple as reacting to their remarks and reviews can make them feel appreciated.
As you might anticipate, customers who feel this way are happy to invest more cash with a company.
Source: Statuslabs
49 Percent Of Consumers Consider The Number Of Online Reviews As An Important Consideration Of Their Buying Decision
Consumers value not just the quality or nature of the reviews, but they consider their number and recency as well.
The share of clients, who take note of the number of reviews is presently at 46%.
Source: Brightlocal
60% Of Customers Check Out Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping
In-store purchasing is influenced substantially by blogs and reviews on social networks. With men being twice as likely to be influenced than ladies.
Reviews and rating statistics reveal individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More
We already discussed the positive and negative reviews and their effect on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are phony. Customers anticipate to see some unfavorable reviews.
Source: Capterra
More Than 4 Negative Reviews About A Company Or Service May Reduce Sales By 70%
One negative review is enough for 35 percent of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59% fewer sales.
Obviously, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Software Application Reviews Impact Over 98 Percent Of All Buyers
18 percent of software buyers consider reviews to be an important factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra