73% Of Customers Believe Consumer Reviews Are More Important Than Star And Number Ratings

Online review statistics make it clear people aren't pleased with ratings alone.

Consumer reviews make the stats appear more authentic which is what the prospective customers are looking for. Almost a 3rd of consumers state composed reviews are the only function that makes them believe the sites' reviews are helpful and appropriate.

Source: Fan and Fuel

83% Of All Young Shoppers Were Asked To Give A Review Recently

Of those invited, 80% of customers did post a review. Overall, businesses have actually asked 66% of all clients to post a review on their company.

Source: Brightlocal

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who check out consumer reviews, agree that it increases their buying confidence.

Organizations utilize the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Only 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of businesses in fact use them.

Although we now know why consumer reviews are so effective, the majority of businesses apparently don't.

Source: LsaInsider

American Buyers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews

They focus on different aspects of the shopping experience when individuals check out reviews. But according to online review stats, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of US clients.

Source: Statista

A One Star Increase In Score Can Result In A 5% To 9% Boost In Business Income

Businesses that treat customers fairly usually succeed, review websites help make certain of that.

Source: Statuslabs

70 Percent Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business

Four reviews may be too few. Most people check out much more reviews to get a better idea of how the business is really doing. Don't depend upon that fact alone.

Source: Brightlocal

The Majority Of People Aged 25 To 34 Submitted Reviews

According to Statista, the younger generations are reportedly the more opinionated ones.

Source: Statista

The Majority Of Best-selling Items Have An Average Score Of 4.2 To 4.7

You can't make everyone delighted, which is why perfect 5 star ratings are suspicious. Somebody always has a little a gripe. That's why it is unnatural to get perfect 5 star scores. Sometimes a lower ranking really helps your overall rating.

According to consumer rating statistics, conversion rates start to reduce as scores rise above 4.7.

Source: Spiegel Research Center

The Majority Of Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they have gone to a vendor. Online review trends show people prefer to comment if they had a positive experience, instead of a negative or mediocre one.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization

The star ranking is the first thing consumers see. Still, users focus on other elements as well, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of USA consumers.

Source: Statista

Clients Might Spend 31 Percent More With A Business That Has Excellent Reviews

Pay attention to this fact. The better other users explain your product or service, the more cash you can charge and consumer review stats show us exactly how much more.

Source: Martech Zone

15 Percent Of Consumers Don't Trust Businesses Without Online Reviews

No trust indicates no interactions. 15 percent of prospective clients won't even think about working with a business they can't discover opinions about.

Source: Statuslabs

30% Of Customers Feel Favorable To A Business Which Reacts To Online Reviews

Keeping in touch with your customers develops trust. Even something as simple as responding to their comments and reviews can make them feel valued.

As you may expect, clients who feel this way are more willing to invest more cash with a business.

Source: Statuslabs