Customers Could Spend 31% More With A Business That Has Excellent Reviews

Pay attention to this fact. The better other users explain your product and services, the more cash you can charge and consumer review statistics show us exactly how much more.

Source: Martech Zone

89% Of Shoppers Prefer To Read Reviews On Their Cell Phones

Be it by means of an app or a mobile browser, individuals prefer to read reviews on their smart phones.

Source: Statista

98 Percent Of Yelp's Browsers Bought From A Business They Found On The Site

Generally, 142 million consumers go to Yelp every month. This is as good a time as any if you have not claimed your totally free Yelp business page.

Source: RevLocal

If It Has Less Than A 4 Star Score, More Than Half Of Consumers Will Not Utilize An Organisation

This stat is one of lots of that show the value of online ratings. Now that news of consumer complete satisfaction travels this quick, keeping your clients delighted is more important than ever.

57% of consumers have searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11 percent looked only for services with a best five star score.

Source: Brightlocal

American Consumers Consider "Product Performance" To Be The Most Useful Detail In Product Reviews

When people read reviews, they concentrate on various elements of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of US consumers.

Source: Statista

A Lot Of Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a supplier. Online review trends show individuals choose to comment if they had a favorable experience, rather than a mediocre or unfavorable one.

Source: Brightlocal

91% Of Millennials Rely On Online Reviews As Much As Loved Ones

Online review stats put customers' reviews as the most trustworthy source of suggestions. Online reviews generally carry the same weight as guidance from friends and family.

Source: Brightlocal

64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who read client reviews, concur that it increases their purchasing confidence.

Companies use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

67% Of Consumers Claim That Reviews Are A "Extremely Important" Factor When Selecting A Service Provider

Reviews have a massive effect on their decision when consumers have to pick a service provider.

Source: DemandGenReport

Online Reviews Impact 67.7% Of Consumer Buying Decisions

More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Most Best Selling Items Have A Typical Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star ratings.

According to client rating stats, conversion rates start to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

60 Percent Of Consumers Check Out Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is influenced significantly by blogs and reviews on social networks. With men being twice as likely to be affected than women.

Reviews and ranking statistics reveal people value the viewpoint of peers more than any other content.

Source: Collective Bias

77% Of Consumers Don't Trust Reviews That Are Older Than 3 Months

Consumers don't care how excellent your service or product was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that businesses need to be constantly requesting reviews.

Source: Statuslabs

71% Of Millennials Search Consumer Reviews Of Expert Services

More than half of all people in need of a professional service rely on online reviews.

According to online reviews stats, 59% used online reviews to select a doctor or a lawyer.

Younger people (age 18-35) are a lot more likely to hire an expert based on online reviews. Only 19% of millennials will consider employing a lawyer without any.

Source: Thomson Reuters

Only 6% Of Customers Do Not Trust Client Reviews At All

According to customer review stats, a whopping 19% of consumers always trust online reviews and never ever a buy without checking out reviews initially.

Source: Statista

More Than Half Of Shoppers Aged 25 To 34 Wrote Reviews

According to Statista, the more youthful generations are obviously the more opinionated ones.

Source: Statista

If They Were Asked, 77% Of Customers Would Submit A Review

More than a 35% would do it to inform others about their consumer experience and 24% would probably direct their review to the business itself.

Over a 26% would want to post a review to assist other people with their choice making process.

Source: Podium

70 Percent Of Consumers Need To Read At Least Four Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people check out much more reviews to get an idea of how business is in fact doing. Don't depend on that figure alone.

Source: Brightlocal