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Reviews Shared On Twitter Can Help Boost Online Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
53% Of Customers Anticipate Companies To Respond Within A Week To Unfavorable Reviews
Online review stats show that 63% of customer reviews stay without a response. That's regrettable, due to the fact that those companies are losing consumers that way.
Source: Review Trackers
95% Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business travelers alike read reviews to form an opinion. Business tourists read approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they check out reviews 'always' or 'really often'.
Source: Trust You
The Average Review Word Count Has Actually Gotten 65% Shorter Since 2010
At this present time reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is equivalent to that of tweet from twitter.
Source: Review Trackers
30% Of Clients Feel Positive About A Company Which Reacts To Online Reviews
Keeping in touch with your clients develops trust. Even something as simple as reacting to their comments and reviews can make them feel appreciated.
As you may anticipate, clients who feel this way are ready to spend more cash with a business.
Source: Statuslabs
90 Percent Of Clients Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals say about impressions, right?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
If you do not have reviews on your site, think about asking your visitors to compose one.
Source: Martech Zone
Fifty Percent Of All Millennial's "Always" Read Online Reviews For Businesses
Younger people know the value of being informed. User-generated content has an unassailable influence on consumers.
If businesses stop to consider the power of client reviews over millennials, they will recognize what they've been missing out on. Older individuals are different though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
60% Of Consumers Seek Advice From Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping
In-store shopping is influenced considerably by blogs and reviews on social networks. With men being twice as likely to be affected than ladies.
Reviews and score stats show individuals value the opinion of peers more than any other content.
Source: Collective Bias
More Than 4 Negative Reviews About A Business Or Service May Decrease Sales By 70 Percent
One negative review is enough for 35 percent of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59% less sales.
Naturally, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
61% Of Local Businesses Have A Typical Rating Of 4 Or 5 Stars
Typically two-thirds of companies have outstanding and great ratings. Only 5% of companies have a score below three stars.
Source: Brightlocal
Online Item Reviews About An Item Can Raise Its Conversion Rate By More Than 270 Percent
User review statistics show the purchase probability for a product with 5 reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Utilize An Organisation
This stat is one of numerous that highlight the significance of online scores. Now that news of consumer satisfaction travels this quick, keeping your consumers happy is more crucial than ever.
57% of consumers have searched for business with more than four stars in 2018, which is up from 48% in 2017.
Moreover, 11% looked just for services with a best five star score.
Source: Brightlocal
If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More
We already discussed the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are phony. People anticipate to see some unfavorable reviews.
Source: Capterra
Negative Reviews Can Boost Conversion By Up To 85 Percent
It sounds insane, however negative reviews can be a positive driver for users to spend more time on your site. According to online review data, individuals spend more than 5 times as long on a website when they read negative reviews.
When there are a mix of negatives and positives, more than two thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.
Source: Reevoo