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83% Of Clients Don't Rely On Advertising
The conventional channels to reach customers aren't as influential as they used to be. Many users who no longer trust ads choose to take note of customers' recommendations online.
Source: Statuslabs
Unfavorable Reviews Can Increase Conversion By As Much As 85%
It sounds insane, but negative reviews can be a positive factor for users to spend more time on your website. According to online review statistics, individuals devote more than 5 times as long on a website when they check out negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or fabricated reviews.
Source: Reevoo
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the money they spend at your business. If you give them a great experience, they will want to share it.
Source: Brightlocal
If They Were Asked, 77% Of Customers Would Definitely Submit A Review
More than a 35% would leave a review to educate others about their customer encounter and 24% would certainly direct their review to the company itself.
Over a 26% would want to leave a review to assist other individuals with their choice making process.
Source: Podium
30% Of Customers Feel Favorable To A Company Which Responds To Online Reviews
Communicating with your customers builds their trust. Even something easy like responding to their comments and reviews can make them feel valued.
As you might expect, customers who feel this way are more willing to invest more money with a company.
Source: Statuslabs
Favorable Reviews Encourage 68 Percent Of Consumers To Choose A Local Business
Given that the vast bulk of consumers read reviews, you would want yours to be appealing to new consumers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
When Buying Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Prominent Element
Statistics reveal that reviews were more effective than TV advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
90 Percent Of Visitors Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what people state about impressions, right?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
Think about asking your visitors to compose one if you do not have reviews on your website.
Source: Martech Zone
53% Of Americans Consider Product Reviews And Ratings As The Most Crucial Part Of Online Shopping.
Today's buyers are smart and want the very best bang for their dollar. It's not surprising that that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
Just 6 Percent Of Customers Do Not Trust Customer Reviews At All
According to customer review statistics, a massive 19% of customers constantly trust online reviews and never ever a make a purchase without reading reviews.
Source: Statista
Many Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've gone to a supplier. Online review trends reveal people prefer to comment if they had a positive experience, instead of a average or negative one.
Source: Brightlocal
United States Buyers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews
They focus on various aspects of the shopping experience when individuals read reviews. However according to online review statistics, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of US clients.
Source: Statista
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than two-thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Software Application Reviews Impact Over 98% Of All Purchasers
18% of software application buyers consider reviews to be an essential factor in the purchase procedure. Software reviews have no impact whatsoever on just 2% of customers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of American Clients
24% of US buyers consider reviews as 'incredibly influential'.
To show the significance of online reviews and rankings, did you know that 81 percent of consumers will pay more for an item with reviews and those exact same consumers are likewise happy to accept slower shipping times for such items.
Source: Turntonetworks