Most Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they've visited a supplier. Online review trends reveal individuals prefer to comment if they had a favorable experience, rather than a negative or average one.

Source: Brightlocal

53% Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's shoppers are smart and want the very best bang for their buck. It's no surprise that they consider reading reviews as a big part of the buying decision.

Source: Statista

60% Of Customers Refer To Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is influenced significantly by blogs and reviews on social networks. With males being twice as likely to be affected than ladies.

Reviews and score data reveal individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

98% Of Yelp's Site Visitors Bought From A Business They Found On The Site

Normally, 142 million customers go to Yelp every month. If you haven't claimed your complimentary Yelp business page, this is as great a time as any.

Source: RevLocal

15% Of People Do Not Trust Businesses Without Any Online Reviews

No trust implies no interactions. 15 percent of potential clients will not even consider doing business with a business they can't discover opinions about.

Source: Statuslabs

83 Percent Of Customers Do Not Rely On Advertising

The standard channels to reach consumers aren't as prominent as they used to be. Many users who no longer trust advertisements choose to pay attention to customers' suggestions online.

Source: Statuslabs

73 Percent Of Consumers Believe Client Reviews Are More Important Than Star And Number Ratings

Online review stats make it clear individuals aren't pleased with ratings alone.

Consumer reviews make the statistics appear more genuine which is what the prospective clients are trying to find. Almost a third of consumers say composed reviews are the only feature that makes them think the sites' reviews are beneficial and pertinent.

Source: Fan and Fuel

Only 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of businesses actually use them.

Although we now understand why client reviews are so powerful, the majority of businesses obviously don't.

Source: LsaInsider

53% Of Customers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review stats prove that 63% of consumer reviews go on without a reply. That's too bad, because those companies are losing consumers that way.

Source: Review Trackers

If A Company Takes Care Of Problems Quickly And Efficiently, 95% Of Unsatisfied Clients Will Return To A Company

Clients don't expect you to be perfect. When things go wrong, they do anticipate you to fix things. If there's absolutely nothing else a business can do to deal with a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

If They Were Asked, 77% Of Consumers Would Likely Submit A Review

More than a 35% would do it to inform others about their consumer experience and 24% would certainly direct their review to the business itself.

Over a 26% would be willing to submit a review to assist other individuals with their decision making process.

Source: Podium

71% Of Millennials Search Consumer Reviews Of Expert Services

More than half of all individuals in need of a professional service turn to online reviews.

According to online reviews stats, 59% used online reviews to choose a medical professional or a lawyer.

Younger people (age 18-35) are much more likely to employ an expert based upon online reviews. Only 19% of millennials will think about working with a legal representative without any.

Source: Thomson Reuters

Consumers Might Spend 31 Percent More With A Business That Has Terrific Reviews

Focus on this fact. The better other users explain your services or product, the more money you can charge and customer review stats reveal to us precisely just how much more.

Source: Martech Zone

Users Checking Out Reviews On A Mobile Phone Are 127% More Likely To Buy Than Desktop Users

Mobile users choose to get things done faster. Therefore, buying decisions are made quickly.

Online reviews are obviously persuasive, yet marketers have not always come to appreciate the power of them.

Source: Martech Zone

United States Consumers Regard "Product Performance" To Be The Most Helpful Information In Product Reviews

They focus on different aspects of the shopping experience when people check out reviews. However according to online review stats, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of USA clients.

Source: Statista