90 Percent Of Users Require Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals state about very first impressions?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

Consider asking your visitors to compose one if you don't have reviews on your site.

Source: Martech Zone

63.6% Of Customers Go To Google To Check For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.

When it comes to trust, these online review statistics reveal the general popularity of a site can just go so far.

Source: Review Trackers

Only 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of businesses in fact make use of them.

Although we now know why client reviews are so effective, most businesses apparently do not.

Source: LsaInsider

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out customer reviews, concur that it increases their purchasing confidence.

Organizations utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

70 Percent Of Customers Choose To Discover A Business By Means Of Articles And Reviews, Instead Of Ads

Advertisements are all well and good, but it's worth attempting a different approach as well. Reviews are without a doubt the very best way to find the truth about a service or product.

Source: Statuslabs

Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions

Facebook is presently the most popular social media which can likewise affect our purchasing decisions.

According to social reviews stats, Facebook impacts more than half of users' purchase decisions.

If it has favorable reviews, Facebook reviews stats reveal that four out of five users are more likely to rely on a local business.

Source: RevLocal

61 Percent Of Local Businesses Have An Average Rating Of 4 To 5 Stars

Overall two-thirds of businesses have great and outstanding scores. Just 5% of companies have a score below 3 stars.

Source: Brightlocal

60 Percent Of Customers Check Out Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping

In-store shopping is affected substantially by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.

Reviews and ranking stats reveal people value the viewpoint of peers more than any other content.

Source: Collective Bias

30% Of Customers Feel Positive About A Business Which Reacts To Online Reviews

Keeping in touch with your customers creates trust. Even something easy like responding to their remarks and reviews can make them feel appreciated.

As you might expect, customers who feel this way are ready to spend more cash with a company.

Source: Statuslabs

86 Percent Of Consumers Would Consider Writing A Review For A Business

Your clients are your most important resource, and it's not just because of the money they invest at your business. They will be willing to share it if you offer them a good experience.

Source: Brightlocal

49% Of Consumers Consider The Number Of Online Reviews As An Essential Factor In Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, but they consider their number and recency too.

The share of consumers, who focus on the variety of reviews is currently at 46%.

Source: Brightlocal

89% Of Customers Browse A Businesses Reactions To Reviews

Not only do most consumers read the review replies, 30% of them highly value them. Practically 96% read the replies to their own reviews.

Source: Brightlocal

More Than Four Negative Reviews About A Business Or Product May Reduce Sales By 70%

One negative review suffices for 35 percent of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59 percent less sales.

Naturally, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

If A Business Handles Issues Rapidly And Efficiently, 95% Of Dissatisfied Clients Will Return To A Company

Consumers don't expect you to be perfect. They do expect you to fix things when they go wrong. If there is absolutely nothing else a company can do to deal with a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday