If They Were Asked, 77% Of Customers Would Likely Submit A Review

More than a 35% would post a review to notify others about their client encounter and 24% would certainly direct their review to the company itself.

Over a 26% would want to post a review to assist other individuals with their choice making process.

Source: Podium

53% Of Customers Anticipate Businesses To Respond Within A Week To Negative Reviews

Online review stats prove that 63% of customer reviews stay without a response. That's regrettable, because those companies are losing customers that way.

Source: Review Trackers

A One Star Increase In Ranking Can Cause A 5% To 9% Increase In Business Income

Businesses that treat customers honorably normally succeed, review websites help make sure of that.

Source: Statuslabs

A Single Business Review Can Raise Its Conversions By 10%

Online review statistics show user-generated material can do wonders in terms of conversions.

A single review can have a substantial impact on your business.

A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44% boost.

Source: RevLocal

70 Percent Of Consumers Prefer To Find Out About A Business Via Reviews And Posts, Rather Than Advertisements

Ads are all well and good, however it deserves attempting a different approach also. Reviews are by far the very best way to discover the truth about a product or service.

Source: Statuslabs

64% Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out consumer reviews, agree that it increases their purchasing confidence.

Companies use the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

60 Percent Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping

In-store shopping is influenced considerably by blogs and reviews on social networks. With men being twice as likely to be affected than ladies.

Reviews and rating statistics show people value the opinion of peers more than any other content.

Source: Collective Bias

91 Percent Of Millennials Depend On Online Reviews As Much As Loved Ones

Online review stats place clients' reviews as the most credible source of suggestions. Online reviews normally carry the same weight as suggestions from family and friends.

Source: Brightlocal

Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions

Facebook is presently the most popular social media which can also affect our purchasing preferences.

According to social media reviews statistics, Facebook affects over half of users' purchase choices.

Facebook reviews statistics reveal that four out of five users are more likely to trust a local business if it has positive reviews.

Source: RevLocal

73% Of Consumers Believe Consumer Reviews Are More Important Than Star And Number Scores

Online review data make it clear people aren't pleased with scores alone.

Consumer reviews make the stats appear more authentic which is what the potential consumers are trying to find. Practically a 3rd of customers state written reviews are the only feature that makes them think the sites' reviews are useful and appropriate.

Source: Fan and Fuel

89% Of Shoppers Want To Read Reviews Using Their Cell Phones

Be it through an app or a mobile browser, people choose to read reviews on their phones.

Source: Statista

Software Reviews Influence Over 98% Of All Buyers

18% of software application purchasers consider reviews to be an essential factor in the purchase process. Software reviews have no effect whatsoever on only 2% of consumers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

Online Product Reviews About An Item Can Improve Its Conversion Rate By An Unprecedented 270%

User review stats reveal the purchase likelihood for a product with five reviews is 270% higher than the exact same item without reviews.

Source: Spiegel Research Center

Only 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the major review platforms are free, a remarkably low number of companies in fact use them.

Although we now understand why customer reviews are so effective, the majority of businesses obviously don't.

Source: LsaInsider

70% Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Most people read much more reviews to get an idea of how business is actually doing. Don't depend upon that figure alone.

Source: Brightlocal