60% Of Consumers Check Out Blog And Social Network Reviews On Their Mobile Phones Before Shopping

In-store purchasing is influenced substantially by blogs and reviews on social media. With men being two times as likely to be influenced than ladies.

Reviews and score data show people value the viewpoint of peers more than any other material.

Source: Collective Bias

Clients Reading Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Buying choices are made quickly.

Online reviews are undoubtedly convincing, yet online marketers have not always come to appreciate the power of them.

Source: Martech Zone

67% Of Consumers Report Reviews Are A "Extremely Important" Factor When Selecting A Solution Provider

When customers need to select a solution provider, reviews have a huge effect on their decision.

Source: DemandGenReport

If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust An Item More

We already touched upon the positive and negative reviews and their result on consumers. However, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are favorable. People expect to see some unfavorable reviews.

Source: Capterra

More Than Half Of Consumers Will Not Use An Organisation If It Has Less Than A 4 Star Rating

This stat is one of numerous that highlight the significance of online scores. Now that news of consumer fulfillment travels this fast, keeping your customers happy is more crucial than ever.

57 percent of consumers have actually searched for companies with more than four stars in 2018, which is up from 48% in 2017.

11% looked only for businesses with a perfect five star score.

Source: Brightlocal

30% Of Customers Feel Favorable To A Business Which Answers Online Reviews

Communicating with your clients establishes trust. Even something as basic as reacting to their reviews and remarks can make them feel valued.

As you may anticipate, clients who feel this way are going to invest more money with a company.

Source: Statuslabs

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of companies doubt the integrity of online reviews. Nevertheless, they understand the enormous impact user rankings have on their business. Unfavorable consumer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company

The star rating is the first thing customers see. Still, users take notice of other aspects too, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of USA consumers.

Source: Statista

77% Of Customers Would Give A Review If They Were Asked

More than a 35% would submit a review to educate others about their customer experience and 24% would rather direct their review to the business itself.

Over a 26% would be willing to give a review to assist other people with their decision making process.

Source: Podium

If A Business Takes Care Of Issues Quickly And Effectively, 95% Of Dissatisfied Clients Will Return To A Business

Clients don't anticipate you to be perfect. When things go wrong, they do anticipate you to remedy things. If there's absolutely nothing else a company can do to solve a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Google Accounts For 57.5% Of All Reviews Around The Globe

Google is in the lead here, followed by Facebook as a far-off second.

Here's the online reviews distribution rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers