A One Star Boost In Ranking Can Cause A 5% To 9% Increase In Business Revenue

Businesses that treat clients fairly normally succeed, review sites help make certain of that.

Source: Statuslabs

61 Percent Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars

Overall 2 out of 3 companies have great and exceptional scores. Only 5% of companies have a rating listed below three stars.

Source: Brightlocal

United States Consumers Regard "Product Performance" To Be The Most Useful Detail In Product Reviews

When individuals read reviews, they concentrate on different aspects of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of American clients.

Source: Statista

98 Percent Of Yelp's Site Visitors Bought From A Business They Found On The Site

Usually, 142 million consumers check out Yelp on a monthly basis. This is as great a time as any if you haven't declared your totally free Yelp business page.

Source: RevLocal

49% Of Consumers Consider The Number Of Online Reviews As A Vital Factor In Their Buying Decision

Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency also.

The share of customers, who take notice of the number of reviews is presently at 46 percent.

Source: Brightlocal

Just 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are totally free, a remarkably low number of businesses really make use of them.

Although we now understand why client reviews are so powerful, a lot of businesses apparently don't.

Source: LsaInsider

If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More

We already discussed the positive and negative reviews and their effect on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are phony. Consumers expect to see some negative reviews.

Source: Capterra

88% Of Executives Judge Reputation Risk As A Leading Business Problem

Reputation management statistics show a business's reputation does not impact simply the clients. Prospective team members also look at ratings and read reviews.

Source: Deloitte

71% Of Millennials Browse Consumer Reviews Of Professional Services

More than half of all people in need of an expert service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to choose a doctor or a legal representative.

Younger people (age 18-35) are much more likely to work with an expert based on online reviews. Just 19% of millennials will think about working with a legal representative without any.

Source: Thomson Reuters

77% Of Customers Don't Trust Reviews That Are Older Than 3 Months

Customers don't care how excellent your service or product was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.

Customers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that companies ought to be continuously requesting reviews.

Source: Statuslabs

95% Of Unhappy Consumers Will Go Back To A Business If A Company Makes An Effort To Fix Problems Rapidly And Efficiently

Consumers don't expect you to be perfect. They do expect you to remedy things when they go wrong. If there's absolutely nothing else a business can do to resolve a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of companies question the integrity of online reviews. However, they understand the enormous effect user ratings have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

Consumers Reading Reviews On A Mobile Device Are 127% More Likely To Purchase Than Desktop Users

Mobile users prefer to get things done much faster. Buying decisions are made quickly.

Online reviews are certainly persuasive, yet online marketers haven't always come to appreciate the power of them.

Source: Martech Zone

Online Item Reviews About A Product Can Amplify Its Conversion Rate By A Whopping 270%

User review statistics reveal the purchase possibility for an item with 5 reviews is 270% higher than the same product without reviews.

Source: Spiegel Research Center

30% Of Consumers Feel Comfortable With A Business Which Answers Online Reviews

Communicating with your clients creates trust. Even something as basic as responding to their reviews and comments can make them feel valued.

As you might anticipate, clients who feel this way are happy to invest more cash with a company.

Source: Statuslabs

74% Of Local Businesses Have At Least One Google Review

A single review is far from adequate to improve your website's SERP ranking.

Taking a look at online scores stats, we learnt that a company needs to have at least 40 reviews before users "Award" it with a star.

Source: Brightlocal