89% Of Customers Read A Companies Feedback To Reviews

Not only do many individuals read the review replies, 30% of them hold them in high regard. Almost 96% read the responses to their own reviews.

Source: Brightlocal

Visitors Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Buy Than Desktop Users

Mobile users choose to get things done quicker. Therefore, purchasing decisions are made rapidly.

Online reviews are certainly persuasive, yet marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

98 Percent Of Yelp's Website Visitors Bought From A Business They Discovered On The Site

Typically, 142 million customers check out Yelp on a monthly basis. This is as great a time as any if you haven't claimed your totally free Yelp business page.

Source: RevLocal

91 Percent Of Millennials Rely On Online Reviews As Much As Loved Ones

Online review stats position customers' reviews as the most reliable source of recommendations. Online reviews usually bring the very same weight as guidance from friends and family.

Source: Brightlocal

Reviews Shared On Twitter Can Help Increase Sales By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

83 Percent Of Customers Do Not Trust Advertising

The standard channels to reach customers aren't as prominent as they utilized to be. A lot of users who no longer trust ads pick to focus on consumers' recommendations online.

Source: Statuslabs

Unfavorable Reviews Can Increase Conversion By As Much As 85 Percent

It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your website. According to online review stats, people spend more than 5 times as long on a website when they read negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

When Purchasing Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Influential Aspect

Statistics reveal that reviews were more successful than TV ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to buy a brand-new automobile and there are a number of models which fit your criteria. How do you select the very best one for you? Well, you read the reviews.

With the help of other customers, you manage to choose one that works for you. That's how positive reviews convert consumers into customers.

Source: Consumer Affairs

Consumers Might Spend 31 Percent More With A Business That Has Fantastic Reviews

Focus on this fact. The better other users explain your services or product, the more cash you can charge and consumer review statistics show us precisely how much more.

Source: Martech Zone

If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More

We already discussed the positive and negative reviews and their impact on customers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are phony. Consumers anticipate to see some negative reviews.

Source: Capterra

Many Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've gone to a supplier. Online review trends show people choose to comment if they had a favorable experience, instead of a mediocre or unfavorable one.

Source: Brightlocal

60% Of Customers Refer To Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is influenced considerably by blogs and reviews on social media. With males being two times as likely to be influenced than women.

Reviews and score statistics reveal people value the opinion of peers more than any other material.

Source: Collective Bias

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of US Consumers

24% of US shoppers consider reviews as 'very influential'.

To illustrate the value of online reviews and scores, did you know that 81% of consumers will pay more for an item with reviews and those exact same customers are also going to accept slower shipping times for such products.

Source: Turntonetworks

15% Of Users Do Not Trust Businesses With No Online Reviews

No trust suggests no interactions. 15% of potential clients won't even think about doing business with a company they can't discover viewpoints about.

Source: Statuslabs

If A Company Manages To Fix Issues Rapidly And Effectively, 95% Of Unsatisfied Clients Will Go Back To A Company

Clients don't anticipate you to be perfect. They do anticipate you to resolve things when they go wrong. If there is nothing else a business can do to deal with a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday