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Google Accounts For 57.5 Percent Of All Reviews Across The Globe
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here's the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
Only 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't making the most of their listing.
While business listings on the major review platforms are totally free, a surprisingly low number of businesses really utilize them.
Although we now understand why consumer reviews are so powerful, a lot of businesses obviously do not.
Source: LsaInsider
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of companies question the integrity of online reviews. Nonetheless, they recognize the massive effect user scores have on their business. Undesirable consumer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
The Majority Of Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they have gone to a supplier. Online review trends reveal individuals prefer to comment if they had a favorable experience, instead of a negative or average one.
Source: Brightlocal
67% Of Consumers Claim Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider
Reviews have a massive effect on their decision when consumers have to select a solution provider.
Source: DemandGenReport
83 Percent Of Consumers Don't Trust Advertising
The standard channels to reach customers aren't as prominent as they used to be. Most users who no longer trust advertisements pick to focus on customers' suggestions online.
Source: Statuslabs
Reviews Published On Twitter Can Grow Sales By 6.46%
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
If A Business Manages To Solve Problems Rapidly And Effectively, 95% Of Disappointed Consumers Will Return To A Company
Clients do not anticipate you to be perfect. They do expect you to resolve things when they go wrong. If there is nothing else a company can do to resolve a concern, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
74 Percent Of Regional Businesses Have At A Minimum, One Google Review
A single review is far from enough to improve your site's SERP ranking.
Taking a look at online ratings statistics, we found out that a company needs to have an average of 40 reviews before customers "Award" it with a star.
Source: Brightlocal
63.6% Of Customers Go To Google To Look For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.
When it comes to trust, these online review stats show the general appeal of a site can just go so far.
Source: Review Trackers
People Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Buy Than Desktop Users
Mobile users choose to get things done faster. Buying choices are made quickly.
Online reviews are certainly convincing, yet marketers haven't always come to value the power of them.
Source: Martech Zone
73 Percent Of Customers Believe Written Reviews Are More Important Than Star And Number Scores
Online review statistics make it clear individuals aren't pleased with scores alone.
Customer reviews make the stats appear more genuine which is what the prospective consumers are looking for. Nearly a 3rd of customers say composed reviews are the only function that makes them believe the sites' reviews are beneficial and pertinent.
Source: Fan and Fuel
53% Of Consumers Anticipate Companies To Reply Within A Week To Negative Reviews
Online review statistics reveal that 63% of customer reviews stay without a response. That's regrettable, because those companies are losing consumers that way.
Source: Review Trackers