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Positive Reviews Motivate 68 Percent Of Customers To Use A Local Business
Since the huge bulk of consumers check out reviews, you would want yours to be appealing to brand-new consumers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Most Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they've visited a vendor. Online review trends reveal people prefer to comment if they had a favorable experience, instead of a unfavorable or average one.
Source: Brightlocal
15 Percent Of Visitors Don't Trust Businesses Without Having Online Reviews
No trust implies no interactions. 15% of possible consumers won't even consider doing business with a company they can't discover opinions about.
Source: Statuslabs
Just 44% Of Local Businesses Have Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't taking advantage of their listing.
While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses in fact utilize them.
Although we now understand why consumer reviews are so powerful, the majority of businesses apparently don't.
Source: LsaInsider
United States Consumers Consider "Product Performance" To Be The Most Helpful Information In Product Reviews
When people check out reviews, they focus on different aspects of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of USA customers.
Source: Statista
88% Of Executives View Reputation Risk As A Leading Business Concern
Reputation management statistics indicate a business's reputation does not impact just the consumers. Potential team members also look at scores and read reviews.
Source: Deloitte
Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions
Facebook is currently the most popular social network which can also affect our buying preferences.
According to social reviews data, Facebook impacts the majority of users' purchase decisions.
If it has positive reviews, Facebook reviews statistics reveal that four out of 5 users are most likely to rely on a local business.
Source: RevLocal
Majority Of Customers Won't Use An Organisation If It Has Less Than A 4 Star Rating
This stat is one of many that highlight the significance of online ratings. Now that news of client fulfillment travels this quick, keeping your customers pleased is more crucial than ever.
57 percent of consumers have looked for companies with more than four stars in 2018, which is up from 48% in 2017.
11% looked just for companies with a best five star ranking.
Source: Brightlocal
91% Of Millennials Turn To Online Reviews As Much As Family And Friends
Online review statistics place customers' reviews as the most credible source of suggestions. Online reviews generally bring the very same weight as suggestions from loved ones.
Source: Brightlocal
Most Best Selling Products Have An Average Ranking Of 4.2 To 4.7
You can't make everyone delighted, which is why perfect 5 star ratings are suspicious. Somebody always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. In some cases a lower rating really helps your overall rating.
According to customer rating stats, conversion rates start to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
89% Of Consumers Choose To Read Reviews On Their Cell Phones
Be it via an app or a mobile web browser, people today prefer to read reviews on their cell phones.
Source: Statista
Online Product Reviews About An Item Can Increase Its Conversion Rate By A Staggering 270 Percent
User review stats reveal the purchase likelihood for a product with 5 reviews is 270 percent higher than the very same item without reviews.
Source: Spiegel Research Center
Customer Reviews On Items Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples viewpoints before they ever trust what the manufacturer states. The reason, makers' descriptions are generally advertisements.
Source: Martech Zone