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89% Of Clients Browse A Businesses Feedback To Reviews
Not only do the majority of clients check out the review replies, 30% of them value them highly. Almost 96% read the responses to their own reviews.
Source: Brightlocal
15 Percent Of People Do Not Trust Businesses Without Any Online Reviews
No trust means no interactions. 15 percent of potential customers will not even think about working with a business they can't discover viewpoints about.
Source: Statuslabs
A Lot Of Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've visited a vendor. Online review trends show people prefer to comment if they had a favorable experience, rather than a unfavorable or mediocre one.
Source: Brightlocal
60 Percent Of Consumers Refer To Blog And Social Media Reviews On Their Cell Phones Prior To Shopping
In-store shopping is influenced significantly by blogs and reviews on social networks. With males being two times as likely to be influenced than women.
Reviews and rating statistics show individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency as well.
The share of customers, who pay attention to the variety of reviews is currently at 46 percent.
Source: Brightlocal
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of companies question the integrity of online reviews. However, they understand the huge effect user rankings have on their business. Unfavorable customer or employee reviews can influence 90% of job seekers.
Source: Career Arc
98 Percent Of Yelp's Site Visitors Bought From A Business They Found On The Site
Usually, 142 million customers visit Yelp every month. If you have not claimed your totally free Yelp business page, this is as excellent a time as any.
Source: RevLocal
61% Of Local Businesses Have An Average Score Of 4 Or 5 Stars
Generally two-thirds of businesses have good and outstanding ratings. Only 5% of companies have a ranking listed below three stars.
Source: Brightlocal
Since They Want To Purchase A Service Or An Item And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Consumers Visit Review Websites.
Review sites are places that customers go to get the facts about a service, product or business. Users come because they have currently formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
Online Product Reviews About An Item Can Amplify Its Conversion Rate By More Than 270 Percent
User review stats reveal the purchase likelihood for an item with 5 reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
73% Of Customers Think Customer Reviews Are More Crucial Than Star And Number Rankings
Online review data make it clear individuals aren't satisfied with scores alone.
Consumer reviews make the statistics appear more genuine which is what the prospective clients are looking for. Nearly a third of consumers say composed reviews are the only function that makes them believe the websites' reviews are useful and relevant.
Source: Fan and Fuel
Users Reading Reviews On A Mobile Device Are 127 Percent More Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done faster. Therefore, buying decisions are made rapidly.
Online reviews are undoubtedly convincing, yet marketers have not necessarily come to value the power of them.
Source: Martech Zone
71% Of Millennials Browse Consumer Reviews Of Professional Services
Over half of all people in need of a professional service rely on online reviews.
According to online reviews data, 59% utilized online reviews to select a legal representative or a doctor.
Young people (age 18-35) are even more inclined to hire an expert based on online reviews. Only 19% of millennials will consider hiring an attorney without any.
Source: Thomson Reuters