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Software Application Reviews Influence Over 98% Of All Buyers
18% of software application buyers consider reviews to be an essential factor in the purchase process. Software application reviews have no effect whatsoever on just 2 percent of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
89% Of Individuals Want To Read Reviews On Their Mobile Devices
Be it via an app or a mobile browser, individuals prefer to read reviews on their smart phones.
Source: Statista
A One Star Boost In Rating Can Cause A 5% To 9% Increase In Business Earnings
Businesses that treat customers well normally flourish, review sites help make certain of that.
Source: Statuslabs
Almost All Customers, Who Use Online Reviews, Read Them Early On In The Purchasing Process
Let's say you wish to buy a brand-new automobile and there are a number of models which fit your requirements. How do you pick the very best one for you? Well, you read reviews.
With the help of other customers, you quickly pick one that works for you. That's how positive reviews transform customers into customers.
Source: Consumer Affairs
70% Of Customers Prefer To Find Out About A Business Through Short Articles And Reviews, Instead Of Advertisements
Ads are all well and good, but it deserves attempting a different approach too. Reviews are by far the best method to discover the truth about a service or product.
Source: Statuslabs
71% Of Millennials Search Customer Reviews Of Professional Services
Over half of all individuals in need of a professional service rely on online reviews.
According to online reviews statistics, 59% used online reviews to select a legal representative or a medical professional.
Younger people (age 18-35) are much more inclined to work with an expert based upon online reviews. Only 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters
Positive Reviews Motivate 68 Percent Of Consumers To Choose Local Businesses
Because the vast majority of customers check out reviews, you would want yours to be appealing to new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
The Average Review Word Count Has Actually Gotten 65% Much Shorter Since 2010
At this present time reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is comparable to that of a tweet.
Source: Review Trackers
30% Of Customers Feel Positive About A Company Which Answers Online Reviews
Corresponding with your consumers builds their trust. Even something as basic as responding to their remarks and reviews can make them feel appreciated.
As you might expect, customers who feel this way are more willing to invest more money with a company.
Source: Statuslabs
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Business
The star score is the first thing customers see. Still, users take note of other factors too, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of American customers.
Source: Statista
82% Of Customers Go To Review Sites Since They Want To Buy A Service Or A Product And Want To Get The Facts About The Businesses Services And Products.
Review sites are locations that customers go to get the truth about a service, product or business. Users come due to the fact that they have actually currently formed a purchase decision. The bulk of them (89%) purchase within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
Just 6 Percent Of Customers Do Not Trust Customer Reviews At All
According to consumer review statistics, a tremendous 19 percent of customers always trust online reviews and never a make a purchase without reading reviews.
Source: Statista
98% Of Yelp's Visitors Bought From A Business They Discovered On The Website
Usually, 142 million consumers visit Yelp every month. This is as great a time as any if you have not declared your complimentary Yelp business page.
Source: RevLocal
More Than Half Of Shoppers Aged 25 To 34 Published Reviews
According to Statista, the younger generations are purportedly the more vocal ones.
Source: Statista