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91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of companies doubt the integrity of online reviews. However, they realize the enormous effect user ratings have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
77% Of Clients Don't Rely On Reviews That Are Older Than Three Months
Customers don't care how good your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.
Consumers understand businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that companies should to be constantly asking for reviews.
Source: Statuslabs
83% Of Consumers Do Not Rely On Advertising
The conventional channels to reach customers aren't as influential as they used to be. The majority of users who no longer trust ads choose to focus on consumers' recommendations online.
Source: Statuslabs
30% Of Customers Feel Positive About A Company Which Responds To Online Reviews
Keeping in touch with your customers establishes trust. Even something like reacting to their reviews and comments can make them feel valued.
As you might anticipate, customers who feel this way are happy to spend more cash with a business.
Source: Statuslabs
74% Of Regional Companies Have At Least One Google Review
One review is far from sufficient to improve your site's SERP ranking.
Looking at online ratings statistics, we learnt that a business requires to have an average of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
53% Of Customers Expect Companies To Answer Back Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of consumer reviews remain without a reaction. That's too bad, since those businesses are losing clients that way.
Source: Review Trackers
67% Of Customers Claim That Reviews Are A "Very Crucial" Factor When Picking A Solution Provider
When customers need to choose a service provider, reviews have an enormous effect on their decision.
Source: DemandGenReport
Only 6% Of Consumers Don't Trust Customer Reviews At All
According to customer review data, a massive 19% of customers constantly trust online reviews and never a make a purchase without reading reviews.
Source: Statista
Unfavorable Reviews Can Increase Conversion By Up To 85 Percent
It sounds insane, but negative reviews can be a positive factor for users to devote more time on your website. According to online review statistics, individuals devote more than five times as long on a website when they read negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95% suspect censorship or faked reviews.
Source: Reevoo
A Lot Of Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they have gone to a vendor. Online review trends show people choose to comment if they had a favorable experience, rather than a average or negative one.
Source: Brightlocal
Google Accounts For 57.5 Percent Of All Reviews All Over The World
Google is the clear winner as far as circulation goes, however they are not the only ones in the game.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
60 Percent Of Consumers Check Out Blog And Social Network Reviews On Their Cell Phones Before Shopping
In-store shopping is influenced significantly by blogs and reviews on social networks. With males being twice as likely to be affected than ladies.
Reviews and ranking stats reveal individuals value the viewpoint of peers more than any other content.
Source: Collective Bias