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US Shoppers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews
They focus on different elements of the shopping experience when people check out reviews. But according to online review stats, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of US clients.
Source: Statista
91 Percent Of Millennials Turn To Online Reviews As Much As Family And Friends
Online review statistics place consumers' reviews as the most credible source of recommendations. Online reviews usually carry the exact same weight as recommendations from family and friends.
Source: Brightlocal
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of USA Customers
24% of US buyers consider reviews as 'incredibly influential'.
To highlight the significance of online reviews and rankings, did you know that 81 percent of consumers will pay more for a product with reviews and those exact same consumers are also happy to accept slower shipping times for such products.
Source: Turntonetworks
70% Of Consumers Choose To Find Out About A Business Via Reviews And Short Articles, Instead Of Advertisements
Ads are all well and good, however it's worth attempting a different approach as well. Reviews are by far the best method to find the truth about a service or product.
Source: Statuslabs
49 Percent Of Customers Consider The Quantity Of Online Reviews As An Essential Factor In Their Buying Decision
Customers value not just the quality or nature of the reviews, but they consider their quantity and recency too.
The share of customers, who pay attention to the variety of reviews is presently at 46%.
Source: Brightlocal
Reviews Published On Twitter Can Help Grow Sales By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
A One Star Boost In Score Can Result In A 5% To 9% Boost In Business Profits
Businesses that treat customers fairly typically flourish, review websites help ensure of that.
Source: Statuslabs
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of businesses question the integrity of online reviews. Nonetheless, they understand the enormous effect user scores have on their business. Undesirable customer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
Due To The Fact That They Desire To Acquire An Item Or A Service And Desire To Get The Truth About The Businesses Products And Services, 82% Of Consumers Check Out Review Sites.
Users come since they have actually already formed a purchase decision. The majority of them (89 percent) buy within a week of their visit.
Source: RevLocal
More Than 4 Negative Reviews About A Business Or Service May Decrease Sales By 70%
One negative review suffices for 35% of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.
Of course, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
95% Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
Online Item Reviews About A Product Can Improve Its Conversion Rate By A Whopping 270%
User review stats reveal the purchase likelihood for a product with five reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
Unfavorable Reviews Can Boost Conversion By Up To 85%
It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your site. According to online review stats, individuals spend more than 5 times as long on a website when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95% suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
67% Of Consumers Claim Reviews Are A "Extremely Important" Factor When Picking A Solution Provider
Reviews have an enormous impact on their decision when clients have to choose a solution provider.
Source: DemandGenReport