89% Of Buyers Want To Read Reviews Using Their Mobile Devices

Be it via an app or a mobile internet browser, people prefer to read reviews on their cell phones.

Source: Statista

Over Half Of Customers Will Not Utilize A Service If It Has Less Than A 4 Star Score

This stat is among lots of that illustrate the importance of online scores. Now that news of consumer satisfaction travels this quick, keeping your customers delighted is more crucial than ever.

57% of customers have actually searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11 percent looked just for organizations with an ideal five star ranking.

Source: Brightlocal

53% Of Consumers Anticipate Companies To Respond Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of consumer reviews stay without a reply. That's regrettable, since those businesses are losing clients that way.

Source: Review Trackers

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of United States Consumers

24% of US buyers consider reviews as 'extremely influential'.

To illustrate the value of online reviews and rankings, did you understand that 81 percent of consumers will pay more for a product with reviews and those very same consumers are also ready to accept slower shipping times for such products.

Source: Turntonetworks

30% Of Consumers Feel Favorable To A Company Which Responds To Online Reviews

Staying connected with your clients establishes trust. Even something easy like responding to their comments and reviews can make them feel valued.

As you may anticipate, clients who feel this way are happy to invest more cash with a company.

Source: Statuslabs

77% Of Customers Would Give A Review If They Were Asked

More than a 35% would submit a review to advise others about their consumer encounter and 24% would rather direct their review to the company itself.

Over a 26% would be willing to give a review to assist other individuals with their decision making process.

Source: Podium

Users Reading Reviews On A Mobile Phone Are 127% Most Likely To Buy Than Desktop Users

Mobile users prefer to get things done faster. Therefore, purchasing choices are made quickly.

Online reviews are obviously convincing, yet online marketers have not always come to value the power of them.

Source: Martech Zone

61% Of Regional Businesses Have An Average Rating Of 4 To 5 Stars

Generally two thirds of businesses have outstanding and good ratings. Only 5% of businesses have a rating listed below 3 stars.

Source: Brightlocal

Favorable Reviews Motivate 68% Of Consumers To Choose Local Businesses

Considering that the huge majority of customers check out reviews, you would want yours to be appealing to new clients? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Over Half Of Customers Aged 25 To 34 Submitted Reviews

According to Statista, the more youthful generations are purportedly the more opinionated ones.

Source: Statista

64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out consumer reviews, concur that it increases their buying confidence.

Organizations use the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics

Statistics reveal that reviews were more helpful than TV advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

70% Of Customers Need To Read At Least Four Reviews Before They Can Trust A Business

4 reviews may be too few. The majority of people read many more reviews to get an idea of how business is really doing. Do not depend upon that fact alone.

Source: Brightlocal

53 Percent Of Americans Consider Product Reviews And Rankings As The Most Essential Part Of Online Shopping.

Today's consumers are smart and want the very best bang for their dollar. It's no wonder that they consider reading reviews as a huge part of the buying decision.

Source: Statista

86% Of Consumers Would Think About Composing A Review For A Business

Your clients are your most valuable resource, and it's not just because of the money they spend at your business. If you give them a good experience, they will want to share it.

Source: Brightlocal

88% Of Executives View Reputation Risk As A Top Business Issue

Reputation management statistics indicate a business's reputation does not affect simply the clients. Prospective employees likewise look at scores and take a look at reviews.

Source: Deloitte

Most Best-selling Items Have An Average Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star scores.

According to customer rating stats, conversion rates begin to decrease as scores rise above 4.7.

Source: Spiegel Research Center