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72% Of Clients Will Not Take Action Before They Check Out Some Reviews
No matter how appealing your marketing is, you still need client reviews. There is no way around it. Clients are still willing to hear you out, however they trust other people more.
Source: My Testimonial Engine
Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is presently the most popular social media which can likewise influence our buying decisions.
According to social media reviews statistics, Facebook impacts the majority of users' purchase decisions.
If it has positive reviews, Facebook reviews stats expose that 4 out of 5 users are most likely to trust a local business.
Source: RevLocal
88% Of Executives Consider Reputation Risk As A Leading Business Problem
Reputation management stats show a business's reputation doesn't impact just the clients. Potential employees likewise take a look at scores and read reviews.
Source: Deloitte
Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process
Let's say you wish to purchase a new automobile and there are a number of models which fit your criteria. How do you pick the very best one for you? Well, you read reviews.
With the help of other consumers, you manage to pick a model that works for you. That's how positive reviews transform customers into customers.
Source: Consumer Affairs
More Than 4 Negative Reviews About A Company Or Product May Reduce Sales By 70 Percent
One negative review is enough for 35 percent of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59% less sales.
Naturally, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
89% Of Customers Read A Businesses Reactions To Reviews
Not only do many individuals read the review replies, 30% of them hold them in high regard. Almost 96% read the replies to their own reviews.
Source: Brightlocal
83% Of All Young Customers Were Asked To Post A Review Recently
Of those invited, 80% of customers did submit a review. In general, companies have actually asked 66% of all customers to post a review on their company.
Source: Brightlocal
95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Services
Leisure and business travelers alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they check out reviews 'always' or 'extremely often'.
Source: Trust You
77% Of Buyers Do Not Rely On Reviews That Are Older Than Three Months
Clients don't care how great your service or product was in the past. Part of why online reviews matter is because they are fresh and relevant.
Consumers understand businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.
It is for this reason that companies need to be continuously requesting reviews.
Source: Statuslabs
74 Percent Of Local Businesses Have At A Minimum, One Google Review
One review is far from adequate to enhance your site's SERP ranking.
Taking a look at online rankings stats, we learnt that a company needs to have an average of 40 reviews before customers "Award" it with a star.
Source: Brightlocal
15 Percent Of Clients Don't Trust Businesses Without Having Online Reviews
No trust implies no interactions. 15% of prospective customers will not even think about doing business with a business they can't find viewpoints about.
Source: Statuslabs
73 Percent Of Consumers Believe Client Reviews Are More Crucial Than Star And Number Ratings
Online review statistics make it clear people aren't pleased with scores alone.
Customer reviews make the statistics appear more genuine which is what the potential customers are trying to find. Almost a 3rd of customers say written reviews are the only function that makes them think the sites' reviews are appropriate and helpful.
Source: Fan and Fuel
89% Of Shoppers Like To Read Reviews On Their Mobile Devices
Be it through an app or a mobile web browser, people prefer to read reviews on their phones.
Source: Statista
98 Percent Of Yelp's Visitors Purchased From A Business They Found On The Website
Normally, 142 million consumers visit Yelp each month. If you haven't claimed your totally free Yelp business page, this is as excellent a time as any.
Source: RevLocal