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73% Of Customers Think Consumer Reviews Are More Vital Than Star And Number Ratings
Online review stats make it clear individuals aren't satisfied with ratings alone.
Customer reviews make the stats appear more authentic which is what the prospective consumers are trying to find. Practically a 3rd of customers say composed reviews are the only feature that makes them think the sites' reviews are beneficial and relevant.
Source: Fan and Fuel
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Crucial Part Of Online Shopping.
Today's shoppers are wary and desire the very best bang for their dollar. It's not surprising that that they consider reading reviews as a big part of the buying decision.
Source: Statista
71% Of Millennials Search Customer Reviews Of Expert Services
Majority of all individuals in need of a professional service rely on online reviews.
According to online reviews statistics, 59% used online reviews to select a lawyer or a physician.
Younger people (age 18-35) are much more inclined to hire a professional based on online reviews. Only 19% of millennials will consider working with a lawyer without any.
Source: Thomson Reuters
89% Of Customers Browse A Companies Feedback To Reviews
Not only do the majority of individuals check out the review replies, 30% of them hold them in high regard. Almost 96% read the feedback to their own reviews.
Source: Brightlocal
A One Star Increase In Ranking Can Cause A 5% To 9% Boost In Business Income
Businesses that treat consumers honorably generally flourish, review sites help ensure of that.
Source: Statuslabs
88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Buying Home Electronics
Statistics reveal that reviews were more beneficial than Television ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
Only 6% Of Consumers Don't Rely On Consumer Reviews At All
According to consumer review statistics, a tremendous 19 percent of customers constantly trust online reviews and never ever a buy without reading reviews first.
Source: Statista
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of USA Customers
24% of US buyers consider reviews as 'incredibly influential'.
To show the value of online reviews and scores, did you know that 81% of customers will pay more for a product with reviews and those very same clients are likewise happy to accept slower shipping times for such products.
Source: Turntonetworks
Unfavorable Reviews Can Boost Conversion By Up To 85 Percent
It sounds insane, but negative reviews can be a positive driver for users to devote more time on your site. According to online review data, people spend more than five times as long on a website when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, a frustrating 95 percent suspect censorship or fabricated reviews.
Source: Reevoo
The Typical Review Word Count Has Actually Become 65% Shorter Since 2010
Recently reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of tweet on twitter.
Source: Review Trackers
Favorable Reviews Encourage 68 Percent Of Customers To Use Local Businesses
Since the large majority of customers check out reviews, you would want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
A Single Business Review Can Lift Its Conversions By 10 Percent
Online review statistics show user-generated material can do wonders in regards to conversions.
A single review can have a massive impact on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can offer an astonishing 44% boost.
Source: RevLocal
More Than 4 Negative Reviews About A Company Or Product Might Reduce Sales By 70 Percent
One negative review is enough for 35% of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone