64% Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who check out client reviews, agree that it increases their buying confidence.

Companies utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions

Facebook is currently the most popular social network which can also affect our buying preferences.

According to social reviews stats, Facebook affects more than half of users' purchase decisions.

If it has positive reviews, Facebook reviews stats expose that 4 out of 5 users are most likely to trust a local business.

Source: RevLocal

49% Of Customers Consider The Number Of Online Reviews As An Essential Factor In Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their number and recency as well.

The share of clients, who pay attention to the variety of reviews is currently at 46%.

Source: Brightlocal

Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies

Younger people understand the value of being informed. User-generated content has an indisputable impact on consumers.

They will understand what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older individuals are different though, only 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics

Data reveal that reviews were more beneficial than Television ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

30% Of Customers Feel Comfortable With A Business Which Answers Online Reviews

Keeping in touch with your clients establishes trust. Even something easy like reacting to their remarks and reviews can make them feel appreciated.

As you may anticipate, clients who feel this way are happy to spend more cash with a business.

Source: Statuslabs

70% Of Consumers Choose To Learn About A Business Through Reviews And Short Articles, Instead Of Advertisements

Advertisements are all well and good, but it's worth trying a different approach as well. Reviews are by far the best way to discover the truth about a service or product.

Source: Statuslabs

77% Of Buyers Don't Trust Reviews That Are Older Than Three Months

Consumers don't care how excellent your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why most of them consider older reviews unimportant.

It is for this reason that companies ought to be continuously requesting reviews.

Source: Statuslabs

70% Of Customers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people read a lot more reviews to get a better idea of how business is in fact doing. Don't depend on that figure alone.

Source: Brightlocal

Clients Reading Reviews On A Mobile Device Are 127% More Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Purchasing choices are made rapidly.

Online reviews are certainly persuasive, yet marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

Reviews Posted On Twitter Can Increase Revenues By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

Just 6 Percent Of Consumers Don't Trust Consumer Reviews At All

According to customer review stats, a tremendous 19 percent of consumers always trust online reviews and never ever a purchase without checking out reviews first.

Source: Statista

If A Company Deals With Problems Quickly And Efficiently, 95% Of Disappointed Clients Will Go Back To A Business

Consumers don't expect you to be perfect. They do anticipate you to fix things when they go wrong. If there is nothing else a company can do to deal with a problem, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Due To The Fact That They Want To Acquire A Service Or A Product And Desire To Get The Truth About The Businesses Items And Services, 82% Of Consumers Visit Review Websites.

Users come due to the fact that they have actually currently formed a purchase decision. The bulk of them (89%) purchase within a week of their visit.

Source: RevLocal

Customers Could Invest 31% More With A Business That Has Fantastic Reviews

Take notice of this statistic. The better other users explain your product or service, the more money you can charge and customer review statistics show us exactly just how much more.

Source: Martech Zone

63.6 Percent Of Customers Go To Google To Check For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.

These online review statistics reveal the general appeal of a website can just go so far when it pertains to trust.

Source: Review Trackers

83% Of All Young Customers Were Asked To Post A Review Recently

Of those invited, 80% of consumers did post a review. In general, businesses have asked 66% of all consumers to submit a review on their company.

Source: Brightlocal