88% Of Executives Consider Reputation Risk As A Leading Business Issue

Reputation management stats show a business's reputation does not impact just the clients. Potential employees also take a look at rankings and take a look at reviews.

Source: Deloitte

The Majority Of Best-selling Products Have An Average Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. Somebody always has a little a gripe. That's why it is abnormal to get perfect 5 star ratings. In some cases a lower rating actually helps your overall rating.

According to consumer rating statistics, conversion rates begin to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

70% Of Consumers Prefer To Learn About A Business By Means Of Posts And Reviews, Instead Of Ads

Advertisements are all well and good, however it deserves trying a different approach as well. Reviews are by far the best method to discover the truth about a service or product.

Source: Statuslabs

95% Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services

Leisure and business tourists alike check out reviews to form an opinion. Business travelers read approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they read reviews 'constantly' or 'extremely frequently'.

Source: Trust You

88% Of Americans Declared That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices

Data reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

61 Percent Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars

Generally 2 out of 3 companies have excellent and awesome ratings. Only 5% of companies have a score listed below three stars.

Source: Brightlocal

72% Of Clients Won't Take Action Before They Check Out Some Reviews

Regardless of how tempting your marketing is, you still need customer reviews. There is no skirting around it. Customers are still willing to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

83% Of Consumers Do Not Trust Advertising

The traditional channels to reach clients aren't as influential as they used to be. A lot of users who no longer trust advertisements pick to take notice of consumers' suggestions online.

Source: Statuslabs

Online Item Reviews About An Item Can Increase Its Conversion Rate By More Than 270%

User review statistics show the purchase possibility for a product with 5 reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center

71% Of Millennials Browse Customer Reviews Of Professional Services

Over half of all individuals in need of a professional service rely on online reviews.

According to online reviews data, 59% used online reviews to select a lawyer or a medical professional.

Young people (age 18-35) are a lot more likely to work with a professional based on online reviews. Just 19% of millennials will consider employing a lawyer without any.

Source: Thomson Reuters

Negative Reviews Can Increase Conversion By As Much As 85%

It sounds insane, but negative reviews can be a positive factor for users to devote more time on your website. According to online review stats, people spend more than five times as long on a site when they read negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

Reviews Shared On Twitter Can Grow Revenues By 6.46%

Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

If A Business Makes An Effort To Resolve Problems Quickly And Effectively, 95% Of Unsatisfied Clients Will Go Back To A Company

Customers don't anticipate you to be perfect. When things go wrong, they do anticipate you to take care of things. If there's absolutely nothing else a company can do to deal with a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

More Than Four Negative Reviews About A Business Or Service May Decrease Sales By 70 Percent

One negative review is enough for 35% of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59 percent fewer sales.

Obviously, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

The Average Review Word Count Has Become 65% Shorter Since 2010

Presently reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of a tweet.

Source: Review Trackers

Since They Want To Buy An Item Or A Service And Want To Get The Facts About The Businesses Items And Services, 82 Percent Of Consumers Visit Review Websites.

Review websites are places that customers go to get the truth about a business, service or product . Since they have actually already formed a purchase decision, users come. The bulk of them (89 percent) buy within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

Over Half Of Clients Aged 25 To 34 Posted Reviews

According to Statista, the more youthful generations are purportedly the more vocal ones.

Source: Statista