15 Percent Of Clients Do Not Trust Businesses Without Having Online Reviews

No trust means no interactions. 15 percent of potential customers will not even consider working with a business they can't discover viewpoints about.

Source: Statuslabs

83% Of Customers Don't Trust Advertising

The traditional channels to reach consumers aren't as influential as they used to be. Many users who no longer trust advertisements choose to take notice of consumers' recommendations online.

Source: Statuslabs

77% Of Users Don't Trust Reviews That Are Older Than 3 Months

Customers don't care how excellent your product or service was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that businesses need to be continuously requesting reviews.

Source: Statuslabs

73% Of Consumers Believe Written Reviews Are More Important Than Star And Number Rankings

Online review stats make it clear people aren't satisfied with scores alone.

Written reviews make the stats appear more genuine which is what the potential clients are searching for. Practically a 3rd of consumers state composed reviews are the only function that makes them think the sites' reviews are pertinent and useful.

Source: Fan and Fuel

53 Percent Of Americans Consider Item Reviews And Scores As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and want the very best bang for their dollar. It's no surprise that they consider checking out reviews as a big part of the buying decision.

Source: Statista

86 Percent Of Consumers Would Think About Writing A Review For A Business

Your clients are your most valuable resource, and it's not just because of the cash they spend at your business. They will be willing to share it if you give them a great experience.

Source: Brightlocal

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of USA Consumers

24% of US consumers consider reviews as 'extremely influential'.

To show the value of online reviews and ratings, did you understand that 81% of consumers will pay more for a product with reviews and those same clients are also willing to accept slower shipping times for such items.

Source: Turntonetworks

83% Of All Young Consumers Were Asked To Post A Review Recently

Of those invited, 80% of customers did submit a review. Overall, businesses have actually asked 66% of all consumers to give a review on their company.

Source: Brightlocal

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than two-thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Software Application Reviews Influence Over 98% Of All Purchasers

18% of software application purchasers consider reviews to be a necessary factor in the purchase process. Software reviews have no effect whatsoever on just 2 percent of customers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics

Stats reveal that reviews were more helpful than Television ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

30% Of Customers Feel Comfortable With A Business Which Reacts To Online Reviews

Staying connected with your customers establishes trust. Even something easy like responding to their reviews and comments can make them feel appreciated.

As you may expect, customers who feel this way are more willing to spend more money with a business.

Source: Statuslabs

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Use A Business

This stat is one of many that illustrate the significance of online scores. Now that news of customer fulfillment travels this quick, keeping your clients delighted is more vital than ever.

57 percent of customers have searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked only for companies with a perfect five star score.

Source: Brightlocal

49% Of Consumers Consider The Number Of Online Reviews As A Vital Consideration Of Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, however they consider their number and recency too.

The share of clients, who take note of the variety of reviews is presently at 46%.

Source: Brightlocal

77% Of Customers Would Post A Review If They Were Asked

More than a 35% would leave a review to advise others about their consumer encounter and 24% would probably direct their review to the company itself.

Over a 26% would be willing to leave a review to assist other people with their choice making process.

Source: Podium

Clients Could Spend 31% More With A Business That Has Terrific Reviews

Pay attention to this statistic. The better other users explain your product and services, the more money you can charge and consumer review statistics reveal to us exactly just how much more.

Source: Martech Zone

Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack

Review signals (quantity, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

A One Star Increase In Score Can Lead To A 5% To 9% Boost In Business Revenue

Businesses that treat consumers fairly typically flourish, review sites help make certain of that.

Source: Statuslabs