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64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who check out consumer reviews, concur that it increases their purchasing confidence.
Businesses use the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
When Purchasing Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Prominent Element
Statistics reveal that reviews were more effective than Television ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
74 Percent Of Regional Businesses Have At Least 1 Google Review
A single review is far from adequate to enhance your site's SERP ranking.
Taking a look at online scores statistics, we discovered that a company needs to have at least 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
Google Accounts For 57.5% Of All Reviews All Over The World
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
53% Of Customers Expect Companies To Reply Within A Week To Unfavorable Reviews
Online review stats show that 63% of client reviews stay without a response. That's regrettable, due to the fact that those businesses are losing consumers that way.
Source: Review Trackers
83% Of All Young Clients Were Asked To Give A Review Recently
Of those asked, 80% of clients did post a review. Overall, companies have actually asked 66% of all customers to give a review on their company.
Source: Brightlocal
Favorable Reviews Motivate 68% Of Consumers To Use A Local Business
Considering that the vast bulk of customers check out reviews, you'd want yours to be appealing to brand-new clients? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
70 Percent Of Consumers Choose To Discover A Business Via Reviews And Articles, Instead Of Ads
Ads are all well and good, however it's worth attempting a different approach also. Reviews are without a doubt the very best way to discover the truth about a product or service.
Source: Statuslabs
Reviews Posted On Twitter Can Help Grow Revenues By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
95% Of Disappointed Clients Will Return To A Business If A Company Makes An Effort To Solve Issues Quickly And Efficiently
Clients don't expect you to be perfect. They do anticipate you to deal with things when they go wrong. If there is absolutely nothing else a company can do to resolve an issue, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
60% Of Consumers Check Out Blog And Social Network Reviews On Their Mobile Devices Before Shopping
In-store purchasing is influenced substantially by blogs and reviews on social media. With men being twice as likely to be influenced than ladies.
Reviews and rating statistics show people value the opinion of peers more than any other content.
Source: Collective Bias
Consumer Reviews On Items Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples viewpoints before they ever trust what the producer states. The reason, manufacturers' descriptions are basically advertisements.
Source: Martech Zone
Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions
Facebook is presently the most popular social media which can also affect our purchasing decisions.
According to social media reviews statistics, Facebook impacts more than half of users' purchase decisions.
Facebook reviews statistics reveal that 4 out of five users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal
89% Of Customers Browse A Companies Reactions To Reviews
Not only do a lot of customers read the review replies, 30% of them hold them in high regard. Almost 96% read the responses to their own reviews.
Source: Brightlocal
The Majority Of Best-selling Products Have An Average Ranking Of 4.2 To 4.7
You can't make everyone pleased, which is why perfect 5 star ratings are suspicious. Somebody always has a little a gripe. That's why it is unnatural to get perfect 5 star rankings. Often a lower rating in fact helps your overall rating.
According to consumer rating stats, conversion rates start to decrease as rankings rise above 4.7.
Source: Spiegel Research Center
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of American Consumers
24% of US shoppers consider reviews as 'incredibly influential'.
To show the significance of online reviews and rankings, did you know that 81 percent of customers will pay more for a product with reviews and those very same consumers are also ready to accept slower shipping times for such items.
Source: Turntonetworks