US Consumers View "Product Performance" To Be The Most Valuable Detail In Product Reviews

They focus on various aspects of the shopping experience when people read reviews. But according to online review stats, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of US customers.

Source: Statista

70 Percent Of Customers Need To Check Out At Least 4 Reviews Before They Can Trust A Business

Four reviews may be too few. Many people read much more reviews to get an idea of how the business is actually doing. Do not depend on that figure alone.

Source: Brightlocal

Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to buy a new automobile and there are several models which fit your criteria. How do you choose the best one for you? Well, you read the reviews.

With the help of other consumers, you manage to select one that works for you. That's how positive reviews transform consumers into clients.

Source: Consumer Affairs

Just 6 Percent Of Consumers Do Not Trust Client Reviews At All

According to client review stats, a massive 19 percent of customers always rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

64 Percent Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of customers who read customer reviews, agree that it increases their buying confidence.

Companies utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Reviews Posted On Twitter Can Help Boost Online Sales By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization

The star rating is the first thing customers see. Still, users take notice of other elements as well, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of USA consumers.

Source: Statista

83% Of All Younger Buyers Were Asked To Leave A Review Recently

Of those asked, 80% of consumers did leave a review. In general, companies have actually asked 66% of all clients to submit a review on their business.

Source: Brightlocal

When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Prominent Element

Stats reveal that reviews were more successful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

88% Of Executives View Reputation Risk As A Leading Business Problem

Reputation management stats show a business's reputation does not impact just the customers. Prospective team members likewise look at rankings and take a look at reviews.

Source: Deloitte

Negative Reviews Can Increase Conversion By As Much As 85 Percent

It sounds insane, but negative reviews can be a positive factor for users to spend more time on your site. According to online review data, people devote more than five times as long on a website when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, a frustrating 95% suspect censorship or fabricated reviews.

Source: Reevoo

If A Company Handles Problems Rapidly And Efficiently, 95% Of Dissatisfied Consumers Will Return To A Business

Clients do not expect you to be perfect. When things go wrong, they do anticipate you to resolve things. If there's absolutely nothing else a company can do to solve a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

71% Of Millennials Browse Consumer Reviews Of Professional Services

More than half of all people in need of a professional service rely on online reviews.

According to online reviews statistics, 59% used online reviews to select a physician or an attorney.

Younger people (age 18-35) are even more likely to hire a professional based upon online reviews. Only 19% of millennials will think about hiring a lawyer without any.

Source: Thomson Reuters

61% Of Local Businesses Have An Average Score Of 4 Or 5 Stars

Overall 2 out of 3 businesses have great and awesome ratings. Only 5% of businesses have a score listed below three stars.

Source: Brightlocal

Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions

Facebook is presently the most popular social media which can likewise affect our buying preferences.

According to social media reviews data, Facebook affects the majority of users' purchase choices.

Facebook reviews stats expose that 4 out of five users are more likely to rely on a local business if it has favorable reviews.

Source: RevLocal

91 Percent Of Millennials Turn To Online Reviews As Much As Friends And Family

Online review stats place clients' reviews as the most trustworthy source of recommendations. Online reviews typically bring the very same weight as guidance from friends and family.

Source: Brightlocal

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses doubt the integrity of online reviews. However, they recognize the massive impact user scores have on their business. Undesirable consumer or staff member reviews can influence 90% of job seekers.

Source: Career Arc