Most Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have visited a supplier. Online review trends reveal individuals prefer to comment if they had a favorable experience, rather than a unfavorable or average one.

Source: Brightlocal

77% Of Users Don't Trust Reviews That Are Older Than Three Months

Customers don't care how excellent your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that companies should to be constantly asking for reviews.

Source: Statuslabs

61% Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars

Generally two thirds of companies have excellent and exceptional rankings. Only 5% of businesses have a score below 3 stars.

Source: Brightlocal

70 Percent Of Customers Choose To Learn About A Business By Means Of Short Articles And Reviews, Rather Than Ads

Advertisements are all well and good, however it deserves attempting a different approach also. Reviews are by far the very best method to discover the truth about a service or product.

Source: Statuslabs

If A Company Manages To Resolve Issues Rapidly And Effectively, 95% Of Unhappy Clients Will Return To A Company

Clients do not anticipate you to be perfect. When things go wrong, they do expect you to take care of things. If there's nothing else a business can do to fix a problem, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Software Reviews Impact Over 98% Of All Purchasers

18% of software application buyers consider reviews to be an important factor in the purchase process. Software reviews have no impact whatsoever on only 2% of consumers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

Only 44% Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of companies in fact make use of them.

Although we now understand why customer reviews are so effective, many businesses obviously do not.

Source: LsaInsider

15% Of Customers Do Not Trust Businesses With No Online Reviews

No trust indicates no interactions. 15% of possible customers won't even consider doing business with a business they can't discover viewpoints about.

Source: Statuslabs

Google Accounts For 57.5 Percent Of All Reviews All Over The World

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

These the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

30% Of Clients Feel Positive About A Company Which Answers Online Reviews

Staying connected with your customers develops trust. Even something as basic as responding to their comments and reviews can make them feel valued.

As you may expect, clients who feel this way are going to spend more cash with a company.

Source: Statuslabs

70% Of Customers Need To Read At Least 4 Reviews Before They Can Trust A Business

Four reviews may be too few. Many people check out a lot more reviews to get a better idea of how the business is actually doing. Do not depend on that statistic alone.

Source: Brightlocal

Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (amount, variety, and so on) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

Users Reading Reviews On A Mobile Phone Are 127% Most Likely To Buy Than Desktop Users

Mobile users choose to get things done much faster. Therefore, purchasing choices are made rapidly.

Online reviews are obviously convincing, yet marketers have not always come to value the power of them.

Source: Martech Zone

The Average Review Length Has Actually Become 65% Shorter Since 2010

Presently reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of a twitter tweet.

Source: Review Trackers

Negative Reviews Can Boost Conversion By As Much As 85%

It sounds crazy, but negative reviews can be a positive driver for users to devote more time on your site. According to online review statistics, people devote more than 5 times as long on a website when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

67% Of Consumers Admit Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider

When consumers need to select a solution provider, reviews have a massive effect on their decision.

Source: DemandGenReport

Only 6 Percent Of Customers Do Not Trust Customer Reviews At All

According to client review stats, a whopping 19 percent of consumers constantly rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

72% Of Clients Won't Take Action Before They Read Some Reviews

Regardless of how alluring your marketing is, you still need customer reviews. There's no skirting around it. Consumers are still ready to hear you out, but they rely on other people more.

Source: My Testimonial Engine