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89% Of Consumers Browse A Businesses Responses To Reviews
Not only do the majority of shoppers read the review replies, 30% of them value them highly. Almost 96% read the feedback to their own reviews.
Source: Brightlocal
If They Were Asked, 77% Of Consumers Would Give A Review
More than a 35% would post a review to notify others about their consumer experience and 24% would probably direct their review to the business itself.
Over a 26% would be willing to post a review to assist other individuals with their choice making process.
Source: Podium
70 Percent Of Consumers Need To Read At Least Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Many people check out much more reviews to get a clear view of how business is actually doing. Don't depend on that figure alone.
Source: Brightlocal
Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions
Facebook is presently the most popular social media which can also affect our buying decisions.
According to social reviews statistics, Facebook affects over half of users' purchase decisions.
If it has positive reviews, Facebook reviews stats expose that four out of 5 users are likely to rely on a local business.
Source: RevLocal
Google Accounts For 57.5% Of All Reviews Worldwide
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
These are the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
83% Of All Young Clients Were Invited To Leave A Review Recently
Of those invited, 80% of customers did post a review. In general, companies have actually asked 66% of all customers to submit a review on their business.
Source: Brightlocal
74 Percent Of Local Businesses Have At A Minimum, One Google Review
One review is far from adequate to improve your website's SERP ranking.
Taking a look at online ratings stats, we found out that a business requires to have at least 40 reviews before clients "Award" it with a star.
Source: Brightlocal
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's consumers are smart and want the best bang for their buck. It's no wonder that they consider reading reviews as a big part of the buying decision.
Source: Statista
91% Of Millennials Have Faith In Online Reviews As Much As Family And Friends
Online review stats put consumers' reviews as the most reliable source of suggestions. Online reviews typically bring the same weight as guidance from family and friends.
Source: Brightlocal
88% Of Executives Consider Reputation Risk As A Leading Business Problem
Reputation management statistics indicate a business's reputation does not affect just the customers. Prospective team members also take a look at rankings and read reviews.
Source: Deloitte
70% Of Consumers Prefer To Learn About A Business Via Reviews And Short Articles, Rather Than Advertisements
Ads are all well and good, however it's worth trying a different approach also. Reviews are by far the best method to discover the truth about a service or product.
Source: Statuslabs