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USA Shoppers Regard "Product Performance" To Be The Most Useful Detail In Product Reviews
They focus on different aspects of the shopping experience when people read reviews. But according to online review statistics, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of US clients.
Source: Statista
88% Of Executives Regard Reputation Risk As A Leading Business Problem
Reputation management statistics indicate a business's reputation does not affect simply the consumers. Prospective employees also take a look at rankings and read reviews.
Source: Deloitte
15 Percent Of Visitors Don't Trust Businesses Without Having Online Reviews
No trust means no interactions. 15% of prospective consumers will not even consider working with a company they can't discover opinions about.
Source: Statuslabs
More Than Half Of Individuals Aged 25 To 34 Wrote Reviews
According to Statista, the younger generations are seemingly the more opinionated ones.
Source: Statista
The Average Review Length Has Actually Gotten 65% Shorter Since 2010
These days reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is typical to that of a tweet.
Source: Review Trackers
71% Of Millennials Search Customer Reviews Of Professional Services
More than half of all people in need of an expert service turn to online reviews.
According to online reviews data, 59% utilized online reviews to pick a legal representative or a physician.
Younger people (age 18-35) are a lot more inclined to hire an expert based upon online reviews. Just 19% of millennials will consider hiring a lawyer without any.
Source: Thomson Reuters
Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack
Review signals (amount, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
Customers Could Invest 31% More With A Business That Has Great Reviews
Pay attention to this statistic. The more detailed other users describe your product or service, the more cash you can charge and consumer review stats reveal to us exactly just how much more.
Source: Martech Zone
83% Of All Younger Shoppers Were Invited To Give A Review Recently
Of those invited, 80% of customers did leave a review. Overall, companies have asked 66% of all clients to post a review on their company.
Source: Brightlocal
89% Of Customers Prefer To Read Reviews On Their Smart Devices
Be it through an app or a mobile browser, most people prefer to read reviews on their smart phones.
Source: Statista
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Google Accounts For 57.5% Of All Reviews Across The Globe
Google is in the lead here, followed by Facebook as a distant second.
Here are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
30% Of Consumers Feel Favorable To A Business Which Answers Online Reviews
Keeping in touch with your customers develops trust. Even something like responding to their remarks and reviews can make them feel appreciated.
As you may anticipate, customers who feel this way are going to invest more money with a company.
Source: Statuslabs
86% Of Customers Would Consider Writing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the money they spend at your business. If you provide an excellent experience, they will want to share it.
Source: Brightlocal
91 Percent Of Millennials Turn To Online Reviews As Much As Family And Friends
Online review statistics put clients' reviews as the most trustworthy source of suggestions. Online reviews typically carry the same weight as guidance from loved ones.
Source: Brightlocal
90% Of Individuals Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people state about first impressions?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
If you do not have reviews on your website, think about asking your visitors to write one.
Source: Martech Zone