98 Percent Of Yelp's Browsers Bought From A Business They Discovered On The Website

Typically, 142 million consumers visit Yelp monthly. If you haven't declared your free Yelp business page, this is as great a time as any.

Source: RevLocal

89% Of Buyers Choose To Read Reviews On Their Mobile Phones

Be it through an app or a mobile internet browser, people prefer to read reviews on their mobile phones.

Source: Statista

63.6% Of Consumers Visit Google To Look For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.

These online review stats reveal the general popularity of a website can only go so far when it pertains to trust.

Source: Review Trackers

A Lone Business Review Can Raise Its Conversions By 10 Percent

Online review stats reveal user-generated content can do wonders in terms of conversions.

A single review can have an enormous effect on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can supply a mind-blowing 44% increase.

Source: RevLocal

60% Of Customers Consult Blog And Social Network Reviews On Their Mobile Devices Before Shopping

In-store purchasing is influenced significantly by blogs and reviews on social networks. With males being twice as likely to be influenced than women.

Reviews and ranking data reveal individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

70 Percent Of Customers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business

Four reviews may be too few. The majority of people check out a lot more reviews to get a clear view of how the business is in fact doing. Do not depend on that figure alone.

Source: Brightlocal

If They Were Asked, 77% Of Consumers Would Certainly Post A Review

More than a 35% would post a review to educate others about their client experience and 24% would rather direct their review to the business itself.

Over a 26% would want to give a review to assist other people with their decision making process.

Source: Podium

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and desire the very best bang for their dollar. It's no wonder that they consider reading reviews as a big part of the buying decision.

Source: Statista

95% Of Unhappy Customers Will Go Back To A Company If A Company Makes An Effort To Solve Problems Rapidly And Efficiently

Customers do not expect you to be perfect. They do expect you to deal with things when they go wrong. If there's absolutely nothing else a company can do to solve a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Just 6 Percent Of Consumers Don't Rely On Client Reviews At All

According to consumer review stats, a tremendous 19 percent of customers always rely on online reviews and never a purchase without checking out reviews initially.

Source: Statista

Reviews Published On Twitter Can Help Increase Online Sales By 6.46 Percent

Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, variety, and so on) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

72 Percent Of Customers Will Not Take Action Before They Check Out Some Reviews

Irrespective of how captivating your marketing is, you still require consumer reviews. There's no skirting around it. Consumers are still ready to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

Consumers Might Invest 31% More With A Business That Has Terrific Reviews

Take notice of this statistic. The more detailed other users explain your services or product, the more money you can charge and consumer review stats show us exactly just how much more.

Source: Martech Zone

61 Percent Of Regional Businesses Have An Average Rating Of 4 To 5 Stars

Overall two thirds of companies have good and outstanding ratings. Only 5% of businesses have a score below 3 stars.

Source: Brightlocal

A Lot Of Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they've gone to a supplier. Online review trends reveal people choose to comment if they had a favorable experience, instead of a average or unfavorable one.

Source: Brightlocal

83 Percent Of Customers Don't Rely On Advertising

The conventional channels to reach clients aren't as influential as they used to be. A lot of users who no longer trust ads choose to pay attention to customers' recommendations online.

Source: Statuslabs