71% Of Millennials Browse Customer Reviews Of Expert Services

Over half of all people in need of an expert service rely on online reviews.

According to online reviews stats, 59% used online reviews to choose a legal representative or a doctor.

Young people (age 18-35) are a lot more likely to employ an expert based upon online reviews. Just 19% of millennials will consider working with a lawyer without any.

Source: Thomson Reuters

Fifty Percent Of All Millennial's "Constantly" Check Out Online Reviews For Companies

More youthful people understand the worth of being informed. User-generated material has an unassailable impact on consumers.

They will realize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older individuals are various though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to buy a brand-new automobile and there are a number of models which fit your requirements. How do you pick the very best one for you? Well, you read reviews.

With the help of other people, you manage to pick a model that works for you. That's how positive reviews transform customers into customers.

Source: Consumer Affairs

49% Of Consumers Consider The Number Of Online Reviews As A Vital Consideration Of Their Purchasing Decision

Customers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.

The share of clients, who take notice of the number of reviews is currently at 46 percent.

Source: Brightlocal

74 Percent Of Local Companies Have At Least One Google Review

A single review is far from sufficient to enhance your website's SERP ranking.

Looking at online ratings statistics, we found out that a business needs to have approximately 40 reviews before customers "Award" it with a star.

Source: Brightlocal

Just 6 Percent Of Customers Do Not Trust Customer Reviews At All

According to consumer review statistics, a whopping 19% of consumers constantly trust online reviews and never a make a purchase without reading reviews.

Source: Statista

Google Represents 57.5 Percent Of All Reviews All Over The World

As can be expected, Google remains in the lead, followed by Facebook, TripAdvisor and others.

These the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of United States Consumers

24% of US consumers consider reviews as 'exceptionally influential'.

To highlight the significance of online reviews and ratings, did you know that 81% of consumers will pay more for an item with reviews and those same customers are likewise ready to accept slower shipping times for such items.

Source: Turntonetworks

A Lot Of Best-selling Products Have A Typical Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star scores.

According to consumer rating statistics, conversion rates start to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

77% Of Users Don't Trust Reviews That Are Older Than 3 Months

Customers don't care how good your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that companies ought to be continuously asking for reviews.

Source: Statuslabs

If They Were Asked, 77% Of Consumers Would Certainly Give A Review

More than a 35% would do it to advise others about their customer experience and 24% would definitely direct their review to the company itself.

Over a 26% would want to submit a review to help other people with their choice making process.

Source: Podium

Positive Reviews Encourage 68% Of Customers To Choose A Local Business

Considering that the huge bulk of consumers check out reviews, you would want yours to be appealing to brand-new clients? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

72 Percent Of Consumers Won't Take Action Unless They Check Out Some Reviews

Irrespective of how alluring your marketing is, you still need consumer reviews. There's no way around it. Consumers are still willing to hear you out, but they rely on other people more.

Source: My Testimonial Engine

63.6% Of Consumers Go To Google To Read Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.

When it comes to trust, these online review statistics reveal the basic appeal of a site can just go so far.

Source: Review Trackers