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30% Of Consumers Feel Positive About A Company Which Responds To Online Reviews
Staying connected with your customers creates trust. Even something easy like responding to their reviews and remarks can make them feel valued.
As you may expect, customers who feel this way are ready to spend more money with a company.
Source: Statuslabs
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of businesses question the integrity of online reviews. Nonetheless, they realize the huge effect user ratings have on their business. Unfavorable customer or employee reviews can influence 90% of job seekers.
Source: Career Arc
71% Of Millennials Browse Consumer Reviews Of Professional Services
Majority of all people in need of an expert service turn to online reviews.
According to online reviews stats, 59% utilized online reviews to select a legal representative or a medical professional.
Younger people (age 18-35) are much more inclined to employ an expert based on online reviews. Just 19% of millennials will consider hiring a lawyer without any.
Source: Thomson Reuters
83 Percent Of Clients Do Not Rely On Advertising
The conventional channels to reach customers aren't as prominent as they utilized to be. A lot of users who no longer trust advertisements pick to pay attention to consumers' recommendations online.
Source: Statuslabs
82% Of Consumers Visit Review Websites Because They Wish To Purchase An Item Or A Service And Wish To Get The Facts About Business Services And Products.
Review websites are places that people go to get the truth about a product, service or business . Users come because they have currently formed a purchase decision. The majority of them (89%) buy within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal
61 Percent Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars
Generally two thirds of companies have excellent and awesome scores. Only 5% of companies have a rating listed below three stars.
Source: Brightlocal
63.6% Of Consumers Check Out Google To Check For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.
These online review stats show the basic popularity of a website can just presume when it comes to trust.
Source: Review Trackers
74 Percent Of Local Companies Have At Least 1 Google Review
A single review is far from enough to improve your site's SERP ranking.
Looking at online rankings data, we discovered that a business requires to have at least 40 reviews before clients "Award" it with a star.
Source: Brightlocal
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions
Facebook is currently the most popular social network which can likewise affect our purchasing preferences.
According to social reviews data, Facebook affects the majority of users' purchase decisions.
Facebook reviews statistics expose that 4 out of 5 users are more likely to trust a local business if it has positive reviews.
Source: RevLocal
88% Of Executives Regard Reputation Risk As A Leading Business Issue
Reputation management statistics indicate a business's reputation does not affect just the clients. Prospective employees likewise take a look at ratings and read reviews.
Source: Deloitte
91 Percent Of Millennials Turn To Online Reviews As Much As Family And Friends
Online review stats put customers' reviews as the most reliable source of recommendations. Online reviews usually carry the exact same weight as suggestions from friends and family.
Source: Brightlocal