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83% Of All Young Customers Were Invited To Submit A Review Recently
Of those invited, 80% of customers did leave a review. Overall, businesses have actually asked 66% of all consumers to give a review on their company.
Source: Brightlocal
Reviews Published On Twitter Can Help Grow Online Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
49% Of Customers Consider The Number Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency also.
The share of consumers, who pay attention to the variety of reviews is presently at 46%.
Source: Brightlocal
Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to purchase a brand-new vehicle and there are several models which fit your requirements. How do you choose the best one for you? Well, you read online reviews.
With the help of other people, you quickly pick one that works for you. That's how positive reviews convert customers into clients.
Source: Consumer Affairs
70% Of Customers Prefer To Discover A Business Via Reviews And Posts, Instead Of Ads
Ads are all well and good, however it's worth attempting a different approach too. Reviews are by far the very best way to discover the truth about a service or product.
Source: Statuslabs
88% Of Executives View Reputation Risk As A Top Business Issue
Reputation management statistics suggest a company's reputation does not affect simply the consumers. Potential employees also take a look at ratings and read reviews.
Source: Deloitte
More Than Four Negative Reviews About A Business Or Service May Decrease Sales By 70 Percent
One negative review suffices for 35% of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent less sales.
Of course, they can be compensated by the large variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Just 6% Of Customers Don't Trust Client Reviews At All
According to customer review statistics, a whopping 19% of customers always rely on online reviews and never a make a purchase without reading reviews.
Source: Statista
91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of businesses question the integrity of online reviews. Nonetheless, they understand the huge effect user ratings have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.
Source: Career Arc
70 Percent Of Consumers Need To Check Out At Least 4 Reviews Before They Can Trust A Business
4 reviews may be too few. Most people check out a lot more reviews to get a better idea of how the business is actually doing. Don't depend on that fact alone.
Source: Brightlocal
52% Of Customers Trust A Product More If It Has Negative Reviews Also
We already discussed the negative and positive reviews and their result on customers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are fake. Consumers expect to see some negative reviews.
Source: Capterra
89% Of Customers Browse A Businesses Replies To Reviews
Not only do most clients read the review replies, 30% of them value them highly. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
77% Of Clients Don't Trust Reviews That Are Older Than 3 Months
Customers don't care how good your product or service was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.
Customers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.
It is for this reason that businesses ought to be continuously asking for reviews.
Source: Statuslabs
Most Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they've visited a vendor. Online review trends reveal individuals prefer to comment if they had a positive experience, rather than a average or negative one.
Source: Brightlocal
15 Percent Of Clients Don't Trust Businesses Without Having Online Reviews
No trust implies no interactions. 15% of prospective consumers won't even think about working with a company they can't find opinions about.
Source: Statuslabs