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88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Statistics reveal that reviews were more effective than TV advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
53% Of Customers Expect Companies To Answer Back Within A Week To Unfavorable Reviews
Online review stats prove that 63% of client reviews go on without a reaction. That's regrettable, since those companies are losing clients that way.
Source: Review Trackers
More Than 4 Negative Reviews About A Company Or Service May Reduce Sales By 70%
One negative review suffices for 35 percent of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.
Of course, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
86 Percent Of Customers Would Consider Composing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the cash they invest at your business. They will be willing to share it if you provide them an excellent experience.
Source: Brightlocal
Users Checking Out Reviews On A Mobile Device Are 127% Most Likely To Purchase Than Desktop Users
Mobile users choose to get things done quicker. Therefore, buying choices are made rapidly.
Online reviews are undoubtedly convincing, yet online marketers have not always come to value the power of them.
Source: Martech Zone
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of businesses question the integrity of online reviews. Nevertheless, they understand the huge impact user ratings have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
53% Of Americans Consider Item Reviews And Rankings As The Most Important Part Of The Online Shopping Experience In 2018.
Today's buyers are smart and want the best bang for their dollar. It's not surprising that that they consider checking out reviews as a big part of the buying decision.
Source: Statista
90% Of Individuals Need Less Than 10 Reviews To Form An Opinion About A Business
You know what people say about first impressions?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
Think about asking your visitors to write one if you do not have reviews on your website.
Source: Martech Zone
89% Of Customers Review A Companies Responses To Reviews
Not only do most clients read the review replies, 30% of them hold them in high regard. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
83% Of All Young People Were Asked To Leave A Review Recently
Of those asked, 80% of customers did give a review. In general, businesses have asked 66% of all consumers to submit a review on their business.
Source: Brightlocal
Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses
More youthful individuals understand the worth of being informed. User-generated material has an indisputable influence on consumers.
They will recognize what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older individuals are various though, just 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
15% Of Consumers Do Not Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15 percent of potential consumers will not even consider doing business with a business they can't discover opinions about.
Source: Statuslabs
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of USA Consumers
24% of US consumers consider reviews as 'exceptionally influential'.
To show the importance of online reviews and scores, did you understand that 81% of consumers will pay more for a product with reviews and those exact same consumers are also going to accept slower shipping times for such items.
Source: Turntonetworks