More Than 4 Negative Reviews About A Company Or Product May Decrease Sales By 70 Percent

One negative review suffices for 35 percent of a site's visitors to decide not to buy. Three negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

A Lot Of Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they've visited a supplier. Online review trends reveal people choose to comment if they had a positive experience, rather than a unfavorable or mediocre one.

Source: Brightlocal

90 Percent Of Consumers Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people state about impressions, right?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

Consider asking your visitors to write one if you don't have reviews on your website.

Source: Martech Zone

Just 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of companies actually make use of them.

Although we now know why client reviews are so powerful, a lot of businesses apparently don't.

Source: LsaInsider

Google Accounts For 57.5 Percent Of All Reviews World-wide

Google is in the lead here, followed by Facebook as a far-off second.

These are the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

53% Of Consumers Anticipate Businesses To Respond Within A Week To Negative Reviews

Online review statistics show that 63% of client reviews remain without a reaction. That's too bad, due to the fact that those companies are losing clients that way.

Source: Review Trackers

73 Percent Of Customers Think Written Reviews Are More Vital Than Star And Number Scores

Online review statistics make it clear people aren't pleased with scores alone.

Client reviews make the stats appear more genuine which is what the prospective customers are looking for. Practically a third of customers say composed reviews are the only function that makes them believe the sites' reviews are relevant and beneficial.

Source: Fan and Fuel

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of US Clients

24% of US buyers consider reviews as 'incredibly influential'.

To show the value of online reviews and scores, did you understand that 81% of consumers will pay more for a product with reviews and those same clients are also willing to accept slower shipping times for such items.

Source: Turntonetworks

88% Of Executives View Reputation Risk As A Top Business Concern

Reputation management statistics show a company's reputation doesn't impact simply the consumers. Potential employees also look at scores and read reviews.

Source: Deloitte

49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency also.

The share of customers, who pay attention to the variety of reviews is currently at 46%.

Source: Brightlocal

88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics

Statistics reveal that reviews were more beneficial than TV ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

If A Company Takes Care Of Problems Rapidly And Effectively, 95% Of Dissatisfied Customers Will Return To A Company

Clients don't anticipate you to be perfect. They do expect you to remedy things when they go wrong. If there's nothing else a business can do to solve a problem, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Business

The star rating is the first thing customers see. Still, users take note of other elements too, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of USA consumers.

Source: Statista

89% Of Consumers Browse A Companies Replies To Reviews

Not only do a lot of shoppers read the review replies, 30% of them value them highly. Nearly 96% read the reactions to their own reviews.

Source: Brightlocal

Customer Reviews On Products Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are generally advertisements.

Source: Martech Zone

77% Of Clients Would Undoubtedly Give A Review If They Were Asked

More than a 35% would do it to educate others about their consumer encounter and 24% would likely direct their review to the company itself.

Over a 26% would be willing to give a review to help other individuals with their choice making process.

Source: Podium

64% Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who read client reviews, agree that it increases their purchasing confidence.

Organizations use the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses question the integrity of online reviews. Nevertheless, they recognize the huge effect user scores have on their business. Unfavorable client or employee reviews can influence 90% of job seekers.

Source: Career Arc